Pikes Peak Hospice and Palliative Care

       

Pikes Peak Hospice & Palliative Care has been the community leader in end-of-life care for nearly 40 years, founding the hospice movement in the Pikes Peak region in 1980. We are the only nonprofit, community-based hospice in El Paso and Teller Counties.

Every year, we help  2,000 patients and families navigate the challenges of a life-limiting illness with comfort, dignity and fulfillment.  In a business like this, you don’t thrive for this long, nor serve as many patients as we have, without holding to a particular standard.

Ours is simple: We believe that hospice care is about living, and that every patient and family deserves consistent expert care and compassionate personal attention. Here are just a few things that set Pikes Peak Hospice & Palliative Care apart:

  • Comprehensive team of hospice and palliative experts including our physicians, nurse practitioners, nurses and certified nursing assistants, counselors, chaplains, and administrative professionals
  • More than 200 trained volunteers supporting professional care teams
  • Fast response and 24/7 access to care
  • The only dedicated hospice inpatient care unit serving El Paso and Teller Counties
  • A comprehensive grief counseling program, including specialized care for children and teens
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: The Certified Nurse Aide (CNA) provides quality nursing care within their scope of practice to promote comfort and dignity for patients in the hospice care setting. Upholds positive public relations with patients, families and facility staff. The Certified Nursing Assistant is able to work with neonates through geriatrics. KEY REPORTING RELATIONSHIPS: Reports to the Clinical Manager. Position may receive supervision and delegation from the Registered Nurse (RN). ESSENTIAL DUTIES: Delivers care based on the Plan of Care (POC) established by the RN Case Manager and/or assigned RN. Communicates to Clinical Manager, RN Case Manager or assigned RN regarding their observations and knowledge of patient needs and preferences. Is a part of the Interdisciplinary Team/Group (IDT/IDG) and participates in meetings as assigned. Assists with ambulation, range-of-motion exercises, positioning, turning and transfers according to patient’s abilities, tolerance and preference. Takes and records vital signs, observes changes in patient’s condition or behavior; promptly reports any changes to appropriate licensed nursing personnel. Provides personal care to patients, including bathing, peri-care, shampoo, oral hygiene, denture care, nail care, shaving and assisting with dress. Aides with patient’s toileting needs, including bedpan/urinal use, catheter care, changing briefs, and when delegated and supervised, administers suppositories/enemas. Periodically addresses food and fluid issues by preparing meals, feeding patient and/or offering fluids. Maintains patient’s skin integrity to prevent pressure ulcers, skin tears or other damage by changing incontinent patients, turning, repositioning and applying lotion. Other duties and responsibilities as assigned. CLINICAL CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Provides patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families. Performs job duties within the standards of practice framework. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to the discipline. Works in a high volume environment with rapidly changing priorities. Provides accurate and timely documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Responsible for meeting visit frequency and visits per shift requirements; takes on-call rotation as needed and/or assigned. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. Cooperates with all co-workers; demonstrates flexibility to perform other duties as assigned. POSITION QUALIFICATIONS: Minimum Education: High school diploma or equivalent. Minimum Experience: 3-6 months CNA experience (hospice preferred). Required License: Current Colorado CNA license. Valid Colorado driver’s license and proof of auto insurance. CPR certification (for Pathways, The Denver Hospice and Pikes Peak affiliates) PHYSICAL REQUIREMENTS : Ability to lift/push/pull minimum of 50 lbs Lifts/positions/ and/or transfers patients Lifts supplies/equipment Prolonged, extensive or considerable standing/walking/sitting Considerable reaching/stooping/bending/kneeling/crouching Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Regularly exposed to risk of blood borne diseases Occasional exposure to radiation hazards Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) May perform emergency care Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations Able to maintain job performance in emergency or crisis situation
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: Provides support functions to maintain an effective and efficient Health Information Management (HIM) department that is compliant with all state, federal, accreditation and internal policies related to agency documentation and records. Ensures confidential clinical records meet regulatory standards for accuracy and completeness of hospice documentation. KEY REPORTING RELATIONSHIPS: Ø Reports to the HIM Manager or Director of Organizational Quality ESSENTIAL DUTIES: Completes the electronic documentation, paperwork and computer data entry for all new admissions. Assures that all forms have required signatures and medical coding is correct (if applicable, per affiliate). Provides support to clinical staff for all health information requests. Maintains tracking logs and completes quality review for each of census, patient transfers, recertification orders, benefit certifications, etc. Completes quality audit of all charts at time of patient death/discharge with communication to appropriate parties (coroner, attending physician, tumor registries, etc.) Tracks physician licensure and disciplinary actions as requested. Provides documentation to external agencies for collaboration of patient care. Coordinates with external agencies for release of Protected Healthcare Information (PHI) according to HIPAA standards. Maintains clinical record after patient discharge/death per regulatory requirements. Participates in the organization’s quality assessment and performance improvement (QAPI) program at a departmental or agency-wide level as requested. Other duties and responsibilities as assigned. CORE COMPETENCIES Possesses effective organization and interpersonal skills and demonstrates these skills in all verbal and written communication. Demonstrates attention to detail and excellent computer skills including Windows proficiency. Demonstrated ability to type minimum of 36 wpm. Contributes to the organization’s vision and mission, maintains confidentiality of all PHI, maintains appropriate personal and professional boundaries, interacts effectively as a team member, and works in a self-directed and dependable manner. Maintains a consistently positive and cooperative manner in interactions with fellow team members. Understands and maintains a working knowledge of health information systems including understanding of patient rights and hospice regulations. Explores and seeks out opportunities for education related to health information management. Applies critical thinking and problem-solving skills appropriate to role. Demonstrates propensity to change. Demonstrates knowledge of medical terminology. Completes continuing education as required by the organization POSITION QUALIFICATIONS: Minimum Education: High school diploma. Postsecondary training/education preferred. Minimum Experience: 1 year of work experience in a health care setting. EMR experience preferred. Required License: None. PHYSICAL REQUIREMENTS : Ability to lift/carry a minimum of 30 lbs Prolonged, extensive or considerable standing/walking/sitting Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations Able to maintain job performance in emergency or crisis situation
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: Under the direction of the Director of Quality, Compliance & Education or the Director of Corporate Compliance, the HIM Analyst will perform audits of medical records and billing activities; providing auditing support to the clinical staff, ensuring documentation meets regulatory standards. Auditing functions include utilizing auditing tools as identified or developed by the Director, in line with training programs and processes. This position ensures that the training and auditing are in compliance with professional standards, regulatory requirements, billing guidelines and standards of practice. Additionally, the HIM Analyst will use coding skills to assist providers with billing optimization. Scope: Home care, hospice, palliative care and provider billing. KEY REPORTING RELATIONSHIPS: Reports to Director of Corporate Compliance & Risk Management/Director of Quality, Compliance & Education ESSENTIAL DUTIES: Work to maintain audit processes and audit tools related to documentation entered in the electronic medical record. Perform billing and documentation audits in accordance with established processes. Provide recommendations for documentation improvement to Director of Clinical Services and/or Clinical Manager. Identify patterns or trends in audit results and recommend remediation, including additional training or corrective action. Assist Director of Quality, Compliance & Education/Director of Corporate Compliance & Risk Management to incorporate compliance and audit findings into training programs. Assists in response to audits requested by external agencies, including assistance with development of appeals. Utilize certification in coding to assist providers with billing optimization. Follows coding guidelines and legal requirements to ensure compliance with federal and state regulations. Provide feedback to providers regarding documentation and associated billing codes to ensure billing optimization. Other duties and responsibilities as assigned. CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Experience in utilizing CPT and ICD coding systems. Intermediate level knowledge of Excel, Word and Power Point Experience in medical record auditing, utilizing electronic medical records. Must be able to identify technical deficiencies in documentation and coding. Familiarity with medical terminology. Able to both work independently and as part of a team. Strong critical thinking and analytical skills. Knowledge of hospice and home health regulations and statutory language and interpretation. Ability to multitask, prioritize and manage time efficiently. Strong organizational skills. Excellent written and verbal communication skills and the ability to positively influence others. Able to perform other related duties as required or assigned, including education and training with staff or providers. POSITION QUALIFICATIONS: Minimum Education: High School degree; Associate’s degree preferred Minimum Experience: Two years’ experience working with electronic medical records; two years’ experience auditing medical records; two years’ experience working with quality and compliance in health care setting preferred. Required Certificate: Medical Coding Certificate: ICD 10 coder required. PHYSICAL REQUIREMENTS : Ability to lift/carry a minimum of 30 lbs. Prolonged, extensive or considerable standing/walking/sitting Occasional reaching/lifting/carrying Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations Able to maintain job performance in emergency or crisis situation
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: Oversees and coordinates patient and family care in accordance with hospice philosophy and delivery of care. Provides skilled nursing, including intervention, documentation, supportive care and assessments for assigned patients. The RN Case Manager is a member of the Interdisciplinary Team/Group (IDT/IDG). KEY REPORTING RELATIONSHIPS: Reports to the Clinical Manager or Director of Clinical Services ESSENTIAL DUTIES: Develops and oversees the care plan with patient and family/caregiver, primary physician and members of the IDT/IDG. Reviews and evaluates the patient’s Plan of Care (POC) in IDT/IDG meetings on a regularly scheduled basis. Approaches patient and family care in a holistic manner. Coordinates patient care with the physician, NP and all members of the Interdisciplinary Team through ongoing communication and appraisal of patient’s changing condition. Refers to appropriate team member for assistance as needed. Ensures the educational needs of the patient and family/caregiver are met in order to promote optimal care. Provides continuous assessment and monitoring of the physical, emotional and spiritual needs of the patient. Performs complex telephone interviews and triages as appropriate. Evaluates the appropriate time to coordinate transfer of patient from home hospice to inpatient care. Supervises Certified Nurse Aides (CNA); delegates specific tasks per agency policy. Participates in related services, such as community education, team training, staff/board committees and orientation of employees. Other duties and responsibilities as assigned. CLINICAL CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Provides patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families. Performs job duties within the standards of practice framework. Has proficient nursing skills and pain management knowledge, as well as principles of pharmacology including, medication dosages, calculations, interactions and side effects. Works independently with minimum direction, anticipates and organizes workflow, prioritizes and follows through on responsibilities. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to the discipline. Works in a high volume environment with rapidly changing priorities. Understands the importance of providing accurate and timely point-of-care documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Responsible for meeting visit frequency, case load and/or visits per shift requirements; takes on-call rotation as needed and/or assigned. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. Cooperates with all co-workers; demonstrates flexibility to perform other duties as assigned. POSITION QUALIFICATIONS: Minimum Education: Graduate of an accredited school of nursing; BSN preferred. Minimum Experience: 1-2 years of experience in hospice/palliative care, medical surgical, public health, oncology, acute care or home health. Required License: Current Colorado RN license. Valid Colorado state driver’s license and proof of auto insurance. CPR certification (Pathways, The Denver Hospice and Pikes Peak affiliates) PHYSICAL REQUIREMENTS : Ability to lift/push/pull minimum of 50 lbs Lifts/positions/ and/or transfers patients Lifts supplies/equipment Prolonged, extensive or considerable standing/walking/sitting Considerable reaching/stooping/bending/kneeling/crouching Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Regularly exposed to risk of blood borne diseases Occasional exposure to radiation hazards Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) May perform emergency care Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations Able to maintain job performance in emergency or crisis situation
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: Provides assessment, supportive care and education to prospective patients and families regarding hospice services. Determines hospice appropriateness of the patient; assists in admitting patients to the hospice program. Acts as a liaison with assigned hospitals, facilities and physicians. KEY REPORTING RELATIONSHIPS: Reports to Admissions or Clinical Manager ESSENTIAL DUTIES: Assesses and counsels the patients and families during the initial interviews to properly determine the level of care as well as the physical and psychosocial needs of the prospective patient. Accurately gathers information and data, reviews charts, and records information. Provides education on hospice philosophy. Efficiently and accurately completes all admission paperwork and initiates the clinical record through the EMR process demonstrating knowledge of the admission protocol. Assesses and places orders for immediate medication needs. Oversees the placement orders for durable medical equipment, supplies and oxygen as needed. Consults with staff of hospital, skilled nursing facility (SNF) or Assisted Living Facility (ALF) to determine discharge orders and to facilitate discharge to home, SNF or other residence. Interfaces with referring physicians, nurses, ancillary providers and discharge planners to facilitate a well-coordinated transition into hospice for patients and families. Communicates pertinent patient/family information to the interdisciplinary team and follows through to facilitate a smooth transition. Other duties and responsibilities as assigned CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Provides patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families. Possess knowledge of eligibility standards for hospice and the LCD’s (local coverage determinations) to ensure patients being admitted qualify for hospice. Performs job duties within the standards of practice framework. Has proficient nursing skills and pain management knowledge, as well as principles of pharmacology including, medication dosages, calculations, interactions and side effects. Works independently with minimum direction, anticipates and organizes workflow, prioritizes and follows through on responsibilities. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to the discipline. Works in a high volume environment with rapidly changing priorities. Understands the importance of providing accurate and timely point-of-care documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Responsible for meeting visit frequency and visits per shift requirements; takes on-call rotation as needed and/or assigned. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. Cooperates with all co-workers; demonstrates flexibility to perform other duties as assigned. POSITION QUALIFICATIONS: Minimum Education: Graduate of an accredited school of nursing; BSN preferred. Minimum Experience: 1-2 years of experience in hospice and/or palliative care, medical/surgical, public health, oncology, acute care or home health. Required License: Current Colorado RN licensure. Valid Colorado State driver’s license and auto insurance. CPR certification required for The Denver Hospice, Pathways and Pikes Peak only. PHYSICAL REQUIREMENTS: Ability to lift minimum of 50 lbs. Lifts, positions, pushes, and/or transfers patients Prolonged, extensive or considerable standing/walking/sitting Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Regularly exposed to risk of blood borne diseases Occasional exposure to radiation hazards Subject to varying and unpredictable situations Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) May perform emergency care Exposure to variety of electro-mechanical hazards Able to maintain job performance in emergency or crisis situation Addendum: Pikes Peak Completes the full Comprehensive Assessment at admission. Completes inventory of current medications, and determines which medications relate to the terminal illness.
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: Responsible for all aspects of the overall management, supervision and coordination of services provided in outpatient and/or inpatient facility areas. The Clinical Manager is a member of the Interdisciplinary Team/Group IDT/IDG). KEY REPORTING RELATIONSHIPS: Reports to the Director per affiliate Organizational Chart ESSENTIAL DUTIES: Oversees all direct and indirect patient and family services provided by staff on the interdisciplinary team (IDT). Provides management and supervision of the team including recruitment, orientation, training, performance/productivity management, motivation and maintaining records. Oversees and monitors their teams’ EMR documentation to ensure timeliness and accuracy, reflecting the appropriate quality, continuity and level of care for patient and family needs. Provides supervision, training and support to all direct reports on a regular basis, ensuring best practices are being met to enhance patient and family satisfaction. Emphasizes the importance of quality measures, such as CAHPS, HIS and other industry standards. Manages staff workload according to referrals, census and acuity to maximize productivity, efficiency of agency resources and appropriate stewardship. Responsible for ensuring appropriate team/patient staffing ratios are maintained. Coordinates and attends meetings, to include IDT/IDG, team discipline, patient conferences and other meetings as needed to ensure coordination of services in all care settings. Addresses customer complaints through evaluation and follow-up, taking corrective action if warranted. Monitors and enforces compliance with all regulatory agencies governing patient care. Actively participates in regulatory surveys and serves as a liaison between the team members and surveyors. Participates in operational budget planning and implementation by managing the proper utilization of durable medical equipment (DME), medical supplies, drugs and appropriate patient care staffing levels. Partners with the Finance Department to ensure the billing process is accurate and timely. Other duties and responsibilities as assigned. CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Demonstrates strong communication skills. Develops and maintains relationships with providers, facilities, vendors, staff and colleagues to promote and enhance a positive environment. Meets challenges and changes in the workplace with flexibility, creativity and a positive outlook. Possesses excellent supervision and managerial skills to provide support and continuous improvement guidance to staff. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families. Possess knowledge of eligibility standards for hospice and the LCD’s (local coverage determinations). Understands the importance of providing accurate and timely point-of-care documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Honors confidential information and demonstrates good judgment when dealing with sensitive issues. Takes on-call rotation as needed and/or assigned. Possesses strong management and leadership skills. Maintains up-to-date knowledge in the profession and industry; accesses other expert resources as needed. Demonstrates knowledge and commitment to continuous quality improvement principles and practices. Exhibits knowledge about patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with each discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to their discipline. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. POSITION QUALIFICATIONS: Minimum Education: Bachelor’s degree in health care, business or related field. In lieu of Bachelor’s degree, relevant experience may be considered. Minimum Experience: Three (3) years of responsible supervisor experience in healthcare (hospice experience preferred). Required License: Current Colorado RN license, Social Work license, or Master’s degree in divinity. Valid Colorado state driver’s license and automobile insurance. CPR certification (Pathways, The Denver Hospice and Pikes Peak affiliates) PHYSICAL REQUIREMENTS: Ability to lift/push/pull minimum of 30 lbs. Lifts/positions/ and/or transfers patients (only if an RN) Lifts supplies/equipment Prolonged, extensive or considerable standing/walking/sitting Considerable reaching/stooping/bending/kneeling/crouching Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Regularly exposed to risk of blood borne diseases Occasional exposure to radiation hazards Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) May perform emergency care Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations Able to maintain job performance in emergency or crisis situation
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
Provides clinical professional development and education services to staff. Prepares employees for clinical practice and supports employees in acquiring the knowledge and skills to perform superior patient care. Creates and delivers training material to all staff members in a variety of formats including one-on-one and group settings. KEY REPORTING RELATIONSHIPS: Reports to the Education Manager or Director of Quality and Education of assigned affiliate. ESSENTIAL DUTIES: Develops learning strategies as assigned by the supervisor and/or the Coordinator of Education. Assists in assessing the clinical training needs of staff. Collaborates with team members in assessing, planning, implementing and evaluating patient care delivery, as requested. Applies knowledge of adult learning theory, methods, and techniques to design and develop high quality, effective blended learning solutions, including instructor led, web-based, video, self-study, games, role-plays, instructional infographics, etc. Works with subject matter experts to identify the target audience’s learning needs to design orientation and professional development programs and individual courses; completes audience analyses to determine knowledge, experience, technical skills and expectations. Writes instructional goals and creates content that enables learners to become knowledgeable and proficient. Ensures an experiential-blended learning model that is scalable to meet the needs of the affiliate’s mobile workforce. Creates engaging learning activities and compelling course content that enhances retention and transfer. Utilizes feedback from learners and subject matter experts to continuously improve curriculum. Coordinates and conducts ongoing education programs; delivers education to small and large groups. Creates and develops simulation labs that will professionally develop and educate clinical staff and empower them with the ability to enhance the patient and family experience to the highest level. Mentors/trains clinical nurses ensuring they have complete knowledge of their clinical practice/responsibilities as well as electronic medical records (EMR) and documentation. Incorporates documentation standards in all learning strategies. Conducts comprehensive evaluations of education activities. Serves as a reference and resource for clinical questions and procedures to all clinical staff. Organizes or schedules people/tasks and develops action plans leading to specified goals. Other duties and responsibilities as assigned. CORE COMPETENCIES Supports the mission and values of hospice and palliative care. Demonstrates strong communication skills. Develops and maintains relationships with staff and colleagues to promote and enhance a positive environment. Possesses strong written, verbal and interpersonal communication skills. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Demonstrates knowledge and commitment to continuous quality improvement principles and practices. Exhibits knowledge about patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with each discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment. Meets challenges and changes in the workplace with flexibility, creativity and a positive outlook. Possesses knowledge of hospice and palliative patient and family care as established by federal/state regulations and certification. Displays knowledge of CMS regulatory requirements for hospice and LCD criteria. Demonstrates knowledge of principles of adult learning and group dynamics. Excels under aggressive timelines by working in an organized and detailed manner to meet deadlines. Displays strong analytical and problem-solving skills; able to appropriately prioritize workload independently and in collaboration with the assigned manager. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families. Performs job duties within the standards of practice framework. Has proficient nursing skills and pain management knowledge, as well as principles of pharmacology including, medication dosages, calculations, interactions and side effects. Understands the importance of providing accurate and timely point-of-care documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to their discipline. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. POSITION QUALIFICATIONS: Minimum Education: Bachelor’s degree in nursing. CHPN certification preferred. Minimum Experience: Three (3) years nursing experience strongly preferred. Experience in hospice and/or home health nursing preferred. Two (2) years in an education role (i.e., mentor/preceptor, clinical education) preferred. Required License: Current Colorado RN license. Valid Colorado state driver’s license and proof of auto insurance. CPR certification (for Pathways, The Denver Hospice and Pikes Peak affiliates). PHYSICAL REQUIREMENTS : Ability to lift/push/pull minimum of 50 lbs. Lifts/positions/ and/or transfers patients Lifts supplies/equipment Prolonged, extensive or considerable standing/walking/sitting Considerable reaching/stooping/bending/kneeling/crouching Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Regularly exposed to risk of blood borne diseases Occasional exposure to radiation hazards Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) May perform emergency care Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
Care Synergy (“Care Synergy”) and Pikes Peak Hospice & Palliative Care (“PPHPC”) are Colorado not-for-profit 501(c)(3) corporations. Care Synergy operates as a parent organization providing mission support services, strategic and operational oversight for its Affiliate organizations, including Pikes Peak Hospice & Palliative Care. Pikes Peak Hospice & Palliative Care is a not-for-profit community based hospice and palliative care organization with its own separate Foundation, having served the Colorado Springs area since 1980. POSITION SUMMARY: The Affiliate President has overall responsibility and accountability for the day to day affairs, direction and management of the Affiliate organization, Pikes Peak Hospice & Palliative Care and its Foundation, The Pikes Peak Hospice Foundation. The President, in collaboration with organizational leadership, the CEO, the Board of Directors (PPHPC), and the Pikes Peak Hospice Foundation Board of Trustees establishes, implements, and evaluates strategy for the organizations that meets and promotes the standards of quality care and contributes to the total success of the organizations as well as their mission, vision and values. The President is responsible for effectively and efficiently leveraging technology, resources and people in enabling Pikes Peak Hospice & Palliative Care and its Foundation to deliver unique and differentiating care and services to the patients and families in the communities it serves through the leadership, management and oversight of PPHPC’s staff and volunteers. The President is responsible and accountable to meet or exceed the Organization’s and Foundation’s budget, goals and strategic objectives. The President ensures compliance with all regulatory requirements as set out in federal and state laws and regulations as well as Care Synergy Policy and Procedures. The President represents Pikes Peak Hospice and Palliative Care and its Foundation on a local, state and national level. The success of the President will be measured by his/her ability to lead the operational and financial affairs of PPHPC, its Hospice and Palliative Care Programs and Services and its Foundation. KEY REPORTING RELATIONSHIPS: The President through a direct reporting relationship reports to the: Chief Executive Officer (CEO) and Pikes Peak Hospice & Palliative Care Board of Directors The President shall be responsible, through a direct and/or oversight reporting relationship, for the following positions: Executive Director of Pikes Peak Hospice Foundation Vice President of Quality, Compliance & Education Vice President of Innovation & Business Development Vice President of Clinical Programs Vice President of Business Services Vice President of Communication Executive Director of Pharmacy Chief Medical Officer The combined number of associate FTEs across all areas of responsibility for the President are approximately 250. PRINCIPAL INCOMPATIBILITIES Essential Functions: Responsible for the day to day leadership, direction and management of the organization to ensure clinical, administrative, financial and fundraising success in alignment with the core mission. Responsible and accountable to meet or exceed the organizations’ annual goals and operating plans, its budgeted financial performance, including fundraising goals. Responsible and accountable for the development, communication, implementation and achievement of effective growth strategies for the organization, including its branding, marketing, fundraising, and sales initiatives. In Collaboration with Care Synergy and its Vice President of Quality, Compliance and Risk management, responsible and accountable to meet or exceed the organization’s patient care goals, quality and compliance goals as well as the publicly reported patient/family satisfaction and outcome scores Responsible and accountable for the monitoring, measurement and effectiveness of all internal and external processes. Provides timely, accurate and complete reports on the operating condition of the organization to the CEO and Board of Directors. Develop, maintain and strengthen relationships with third parties, other health care providers, regulators, vendors, foundations, major donors, and other key constituents to ensure the success of the organizations. Hire, motivate and lead a high performance management team; attract, recruit and retain the members of the executive leadership team. Collaborates with, and provides supervision and support to the organizations’ management team. In Collaboration of the CEO and Care Synergy CFO, oversee the preparation of the annual operating plan and capital and operating budget for approval by the CEO, Board of Directors and the Foundation’s Board of Trustees. Monitor, manage and publish monthly financial and other key performance metrics/data reports in a timely fashion in order to allow PPHPC and its Leadership Team to effectively manage their scopes of the business. Work in collaboration with the CEO and other senior executives to achieve the strategic and operational objectives of PPHPC, its Foundation and Care Synergy. Attend all meetings of the Pikes Peak Hospice and Palliative Care as well as Foundation Board of Trustees Meetings, Care Synergy Board of Directors meetings and, as appropriate, Care Synergy Board Committee Meetings. Community and Industry Involvement: Maintain a visible role and active engagement in appropriate Industry, Professional and Community organizations and functions. Represent Pikes Peak Hospice & Palliative Care, its Foundation and Care Synergy externally to clients, providers, regulators, donors and other constituents. Actively recruit community and industry financial and non-financial support for PPHPCs operations, programs, and capital projects. Policies and Procedures: Responsible and accountable to ensure compliance with organizational policies and procedures as well as state/federal regulations and statutes are maintained and followed. Other: Perform other related duties as assigned by the CEO. KEY QUALIFICATIONS: Mission Driven - Alignment with Pikes Peak Hospice & Palliative Care and Care Synergy’s mission, vision, values, service philosophy and standards. Education – Bachelor’s degree required, Master’s degree preferred. Experience – Minimum of ten (10) years’ progressive leadership experience in a highly complex and diversified hospice/health care company; preferably with five (5) years’ experience at the Executive Director/President/CEO level. Permanent Residence – Colorado Springs, Colorado. CORE COMPETENCIES: Business Acumen - Exhibit executive bearing and sound business judgment; Possess an organizational focus and understand the perspective of different functional areas; Fully understand the business, legislative, regulatory, fundraising and competitive environments; Understand and analyze financial and operational information and metrics; Make timely decisions, readily understand complex issues, and develop solutions that effectively address problems. Results Orientation - Develop and achieve clear, realistic, and challenging goals that are aligned with targeted business results; Possess strong skills in prioritizing and aligning resources to achieve key objectives; Demonstrate an ability to handle multiple and competing priorities simultaneously; Demonstrate an ability to overcome obstacles in order to meet or exceed the organizations’ goals and objectives. Leadership - Self-motivated and able to lead and excel in a high pressured environment; Inspire and motivate others to achieving organization’s mission and goals; Build inclusive team oriented mutually supportive environment; Project and behave as a professional and role model, establish an environment of reliability, trustworthiness and responsibility; Hold oneself and others accountable for living the corporate mission and values; Understand one’s own impact on situations and people. Communication - Ensure that important information about decisions, plans, and activities is shared with the CEO, Board of Directors, Board of Trustees and Leadership Teams and is disseminated to others within the organizations; Encourage direct and open discussions about important issues; Listen attentively and clarify information for understanding; Speak clearly and confidently, present ideas in a clear, concise, organized and persuasive manner; Written and verbal communications are logical, organized, and coherent using an appropriate business writing style including correct grammar, punctuation, and spelling. Developing and Empowering Others - Motivate and empower others to perform at their best; Promote effective teamwork; Present clearly defined expectations and timely constructive feedback and encouragement on performance and results; Assume a supportive and guidance role in mentoring associates along a professional growth continuum; Recognize and reward associates’ achievements. Accountability - Demonstrate a results-commitment, accepting responsibility for goal accomplishment within deadlines; Align resources to accomplish key objectives; Assign clear accountability for important objectives; Execute appropriate work-planning to address prioritization, resource needs and corrective actions; Meet or exceed project or initiative deadlines. Service Excellence Mindset – Models, leads, and motivates all associates to be excellent in our service philosophy and our service standards. Strategic Focus - Make significant contributions to the development and execution of Pikes Peak Hospice & Palliative Care, its Foundation and Care Synergy’s strategic plans; inspire, motivate and align associates to achieve the strategic vision, objectives and plans for Pikes Peak Hospice & Palliative Care, its Foundation and Care Synergy; and, apply innovative thinking and creativity in tactical improvements and strategic execution.
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: Oversees and coordinates patient and family care in accordance with hospice philosophy and delivery of care. Provides skilled nursing, including intervention, documentation, supportive care and assessments for assigned patients. The RN Case Manager is a member of the Interdisciplinary Team/Group (IDT/IDG). KEY REPORTING RELATIONSHIPS: Reports to the Clinical Manager or Director of Clinical Services ESSENTIAL DUTIES: Develops and oversees the care plan with patient and family/caregiver, primary physician and members of the IDT/IDG. Reviews and evaluates the patient’s Plan of Care (POC) in IDT/IDG meetings on a regularly scheduled basis. Approaches patient and family care in a holistic manner. Coordinates patient care with the physician, NP and all members of the Interdisciplinary Team through ongoing communication and appraisal of patient’s changing condition. Refers to appropriate team member for assistance as needed. Ensures the educational needs of the patient and family/caregiver are met in order to promote optimal care. Provides continuous assessment and monitoring of the physical, emotional and spiritual needs of the patient. Performs complex telephone interviews and triages as appropriate. Evaluates the appropriate time to coordinate transfer of patient from home hospice to inpatient care. Supervises Certified Nurse Aides (CNA); delegates specific tasks per agency policy. Participates in related services, such as community education, team training, staff/board committees and orientation of employees. Other duties and responsibilities as assigned. CLINICAL CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Provides patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families. Performs job duties within the standards of practice framework. Has proficient nursing skills and pain management knowledge, as well as principles of pharmacology including, medication dosages, calculations, interactions and side effects. Works independently with minimum direction, anticipates and organizes workflow, prioritizes and follows through on responsibilities. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to the discipline. Works in a high volume environment with rapidly changing priorities. Understands the importance of providing accurate and timely point-of-care documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Responsible for meeting visit frequency, case load and/or visits per shift requirements; takes on-call rotation as needed and/or assigned. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. Cooperates with all co-workers; demonstrates flexibility to perform other duties as assigned. POSITION QUALIFICATIONS: Minimum Education: Graduate of an accredited school of nursing; BSN preferred. Minimum Experience: 1-2 years of experience in hospice/palliative care, medical surgical, public health, oncology, acute care or home health. Required License: Current Colorado RN license. Valid Colorado state driver’s license and proof of auto insurance. CPR certification (Pathways, The Denver Hospice and Pikes Peak affiliates) PHYSICAL REQUIREMENTS : Ability to lift/push/pull minimum of 50 lbs Lifts/positions/ and/or transfers patients Lifts supplies/equipment Prolonged, extensive or considerable standing/walking/sitting Considerable reaching/stooping/bending/kneeling/crouching Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Regularly exposed to risk of blood borne diseases Occasional exposure to radiation hazards Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) May perform emergency care Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations Able to maintain job performance in emergency or crisis situation
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: Responsible for the evaluation and treatment of patients in the hospice and/or palliative programs. The Nurse Practitioner functions as a member of the Interdisciplinary Team/Group (IDT/IDG) and collaborates closely with the Medical Director/Chief Medical Officer, physicians, nurses and other health care professionals. KEY REPORTING RELATIONSHIPS: Medical Director, Chief Medical Officer, Palliative Director or Clinical Director specific to the affiliate. ESSENTIAL DUTIES: Performs physical exams and conducts consultations to evaluate the patient’s health status, including relevant health and medical history and current physical or psychosocial complaints; formulates differential diagnoses based on the information obtained. Determines clinical appropriateness of hospice and/or palliative admissions, transfers from palliative care to hospice and discharge of hospice or palliative patients as needed. Provides appropriate recommendations of care such as hospice, rehabilitation, ongoing aggressive and/or palliative care. Collaborates with other healthcare providers and agencies to provide and coordinate services for patients and families/caregivers. Assesses the individual needs of the patient, including pain and symptom management, goal setting, clarification of treatment options, advanced care planning, illness and end-of-life issues. Participates in the development of the patient’s Plan of Care (POC) in IDT/IDG meetings, facilitating discussions and clarification of patient and family goals. Writes orders, prescribes medications and other treatment modalities for symptom control; communicates recommendations to referring provider and nursing staff. Orders and interprets laboratory and diagnostic tests relative to the patient’s needs. Conducts face-to-face visits with hospice patients at time of recertification according to statutory requirements. Prepares and maintains timely and accurate patient records to support sound medical practice and coding for reimbursement for services provided. Provides ongoing support to clinical staff. Works with HIM Department to ensure medical documentation is authorized/approved as required. Other duties as assigned. CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Provides patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families. Performs job duties within the standards of practice framework. Has proficient nursing skills and pain management knowledge, as well as principles of pharmacology including, medication dosages, calculations, interactions and side effects. Works independently with minimum direction, anticipates and organizes workflow, prioritizes and follows through on responsibilities. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to the discipline. Works in a high volume environment with rapidly changing priorities. Understands the importance of providing accurate and timely point-of-care documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Responsible for meeting visit frequency, case load and/or visits per shift requirements; takes on-call rotation as needed and/or assigned. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. Cooperates with all co-workers; demonstrates flexibility to perform other duties as assigned. POSITION QUALIFICATIONS: Minimum Education: Graduate from a nationally accredited educational program as an advanced practitioner of nursing, or adult, family or geriatric nurse practitioner. Minimum Experience: One to two (1-2) years of experience as a Nurse Practitioner; experience in Hospice, Internal Medicine, Family Practice, Pediatrics, Oncology or related field of medicine preferred . Required License: Current Colorado RN and APN/NP licenses. Board certified as Adult or Family Nurse Practitioner by the AANP or ANCC. Valid Colorado state driver’s license. Prescriptive authority and DEA number. Current CPR Certification (Pathways, The Denver Hospice and Pikes Peak affiliates). Additional Qualifications: Must be able to obtain hospital privileges at all local hospitals. PHYSICAL REQUIREMENTS: Ability to lift minimum of 50 lbs. Lifts, positions, pushes, and/or transfers patients Prolonged, extensive or considerable standing/walking/sitting Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Regularly exposed to risk of blood borne diseases Occasional exposure to radiation hazards Subject to varying and unpredictable situations Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) May perform emergency care Exposure to variety of electro-mechanical hazards Able to maintain job performance in emergency or crisis situation
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: Provides clinical psychosocial support to patient and family/caregiver in accordance with patient preferences, goals, and needs. The position works collaboratively with the Interdisciplinary Team/Group (IDT/IDG) as well as with facilities and agencies in the community. KEY REPORTING RELATIONSHIPS: Reports to the Clinical Manager or Director of Clinical Services. ESSENTIAL DUTIES: Completes initial and on-going psychosocial and bereavement assessment of patient and family/caregiver to include the patient’s history, ethnic background, cultural and religious beliefs and the implications for the Plan of Care (POC). Establishes goals based on assessment and mutual agreement with patient and family/caregiver. Serves as an additional primary contact for IDG/IDT collaboration and advocate for patient/family and other providers. Identifies potential bereavement resources for patient and family/caregivers to assist in coping with loss, aging and death. Assesses and assists patients with advanced directives and care planning. Evaluates patient/family psychosocial needs and individual/family counseling as part of the Plan of Care (POC). Delivers appropriate referrals to community resources such as financial assistance, legal aid, housing and/or education. Communicates risk indicators to bereavement services as appropriate. Assists RN Case Manager with development of a comprehensive transfer and/or discharge plan in collaboration with patient, family, staff and referral agencies. Utilizes knowledge of disease processes; skilled in assessing impact on patient and family dynamics and psychosocial wellbeing. Other duties and responsibilities as assigned. CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Provides patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations and maintains confidentiality of all patients and families. Meets National Association of Social Workers (NASW) Standards for Palliative & End of Life Care. Follows NASW Code of Ethics. Works independently with minimum direction, anticipates and organizes workflow, prioritizes and follows through on responsibilities. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to the discipline. Works in a high volume environment with rapidly changing priorities. Understands the importance of providing accurate and timely point-of-care documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Responsible for meeting visit frequency, case load and/or visits per shift requirements; takes on-call rotation as needed and/or assigned. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. Cooperates with all co-workers; demonstrates flexibility to perform other duties as assigned. POSITION QUALIFICATIONS: Minimum Education: Master’s degree in social work from an accredited school of Social Work. Minimum Experience: One (1) year of social work experience in a health care setting. Required License: Current Colorado Social Worker license (LSW or LCSW) preferred. MSW must be willing to work towards licensure. Valid Colorado state driver’s license and proof of auto insurance. PHYSICAL REQUIREMENTS : Ability to lift/push/pull minimum of 30 lbs. Prolonged, extensive, or considerable standing/walking/sitting Manual dexterity and mobility Visual and auditory acuity. WORKING CONDITIONS: May be exposed to infections and contagious diseases Occasional exposure to radiation hazards Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations Able to maintain job performance in emergency or crisis situation
Feb 18, 2020
CNA
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: The Certified Nurse Aide (CNA) provides quality nursing care within their scope of practice to promote comfort and dignity for patients in the hospice care setting. Upholds positive public relations with patients, families and facility staff. The Certified Nursing Assistant is able to work with neonates through geriatrics. KEY REPORTING RELATIONSHIPS: Reports to the Clinical Manager. Position may receive supervision and delegation from the Registered Nurse (RN). ESSENTIAL DUTIES: Delivers care based on the Plan of Care (POC) established by the RN Case Manager and/or assigned RN. Communicates to Clinical Manager, RN Case Manager or assigned RN regarding their observations and knowledge of patient needs and preferences. Is a part of the Interdisciplinary Team/Group (IDT/IDG) and participates in meetings as assigned. Assists with ambulation, range-of-motion exercises, positioning, turning and transfers according to patient’s abilities, tolerance and preference. Takes and records vital signs, observes changes in patient’s condition or behavior; promptly reports any changes to appropriate licensed nursing personnel. Provides personal care to patients, including bathing, peri-care, shampoo, oral hygiene, denture care, nail care, shaving and assisting with dress. Aides with patient’s toileting needs, including bedpan/urinal use, catheter care, changing briefs, and when delegated and supervised, administers suppositories/enemas. Periodically addresses food and fluid issues by preparing meals, feeding patient and/or offering fluids. Maintains patient’s skin integrity to prevent pressure ulcers, skin tears or other damage by changing incontinent patients, turning, repositioning and applying lotion. Other duties and responsibilities as assigned. CLINICAL CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Provides patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families. Performs job duties within the standards of practice framework. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to the discipline. Works in a high volume environment with rapidly changing priorities. Provides accurate and timely documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Responsible for meeting visit frequency and visits per shift requirements; takes on-call rotation as needed and/or assigned. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. Cooperates with all co-workers; demonstrates flexibility to perform other duties as assigned. POSITION QUALIFICATIONS: Minimum Education: High school diploma or equivalent. Minimum Experience: 3-6 months CNA experience (hospice preferred). Required License: Current Colorado CNA license. Valid Colorado driver’s license and proof of auto insurance. CPR certification (for Pathways, The Denver Hospice and Pikes Peak affiliates) PHYSICAL REQUIREMENTS : Ability to lift/push/pull minimum of 50 lbs Lifts/positions/ and/or transfers patients Lifts supplies/equipment Prolonged, extensive or considerable standing/walking/sitting Considerable reaching/stooping/bending/kneeling/crouching Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Regularly exposed to risk of blood borne diseases Occasional exposure to radiation hazards Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) May perform emergency care Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations Able to maintain job performance in emergency or crisis situation
Feb 18, 2020
Pikes Peak Hospice and Palliative Care Colorado Springs, CO, USA
POSITION SUMMARY: The Certified Nurse Aide (CNA) provides quality nursing care within their scope of practice to promote comfort and dignity for patients in the hospice care setting. Upholds positive public relations with patients, families and facility staff. The Certified Nursing Assistant is able to work with neonates through geriatrics. KEY REPORTING RELATIONSHIPS: Reports to the Clinical Manager. Position may receive supervision and delegation from the Registered Nurse (RN). ESSENTIAL DUTIES: Delivers care based on the Plan of Care (POC) established by the RN Case Manager and/or assigned RN. Communicates to Clinical Manager, RN Case Manager or assigned RN regarding their observations and knowledge of patient needs and preferences. Is a part of the Interdisciplinary Team/Group (IDT/IDG) and participates in meetings as assigned. Assists with ambulation, range-of-motion exercises, positioning, turning and transfers according to patient’s abilities, tolerance and preference. Takes and records vital signs, observes changes in patient’s condition or behavior; promptly reports any changes to appropriate licensed nursing personnel. Provides personal care to patients, including bathing, peri-care, shampoo, oral hygiene, denture care, nail care, shaving and assisting with dress. Aides with patient’s toileting needs, including bedpan/urinal use, catheter care, changing briefs, and when delegated and supervised, administers suppositories/enemas. Periodically addresses food and fluid issues by preparing meals, feeding patient and/or offering fluids.Maintains patient’s skin integrity to prevent pressure ulcers, skin tears or other damage by changing incontinent patients, turning, repositioning and applying lotion. Other duties and responsibilities as assigned. CLINICAL CORE COMPETENCIES: Supports the mission and values of hospice and palliative care. Provides patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care. Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment. Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families. Performs job duties within the standards of practice framework. Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to the discipline. Works in a high volume environment with rapidly changing priorities. Provides accurate and timely documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication. Responsible for meeting visit frequency and visits per shift requirements; takes on-call rotation as needed and/or assigned. Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR). Promotes a holistic approach to patient care. Cooperates with all co-workers; demonstrates flexibility to perform other duties as assigned. POSITION QUALIFICATIONS: Minimum Education: High school diploma or equivalent. Minimum Experience: 3-6 months CNA experience (hospice preferred). Required License: Current Colorado CNA license. Valid Colorado driver’s license and proof of auto insurance. CPR certification (for Pathways, The Denver Hospice and Pikes Peak affiliates) PHYSICAL REQUIREMENTS : Ability to lift/push/pull minimum of 50 lbs Lifts/positions/ and/or transfers patients Lifts supplies/equipment Prolonged, extensive or considerable standing/walking/sitting Considerable reaching/stooping/bending/kneeling/crouching Manual dexterity and mobility Visual and auditory acuity WORKING CONDITIONS: May be exposed to infections and contagious diseases Regularly exposed to risk of blood borne diseases Occasional exposure to radiation hazards Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior) May perform emergency care Exposure to variety of electro-mechanical hazards Subject to varying and unpredictable situations Able to maintain job performance in emergency or crisis situation
Feb 18, 2020