Indianapolis, IN, USA
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 315-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. JOB SUMMARY: The Cardiac Diagnostics Lab (CDL) Supervisor oversees and manages cardiac diagnostics staff, including clerical and clinical employees. This position also, in coordination with appropriate administrators, Manager, Director, and Nursing, makes decisions and is responsible for personnel issues (supervision, discipline, hiring, etc.), and patient concerns/questions regarding clinic and Eskenazi Health. ESSENTIAL JOB FUNCTIONS: Performs duties of a working supervisor for an assigned area or shift, as well as carries out the responsibilities of a Technologist/Nurse In coordination with appropriate administrators, Manager, Director, and Nursing, makes decisions and is responsible for personnel issues (supervision, discipline, hiring, etc.), and patient concerns/questions regarding clinic and Eskenazi Health Responsible for oversite of daily operational issues, including clerical and clinical employees, while coordinating operational flow, policies and procedures Develops work schedules for specific shift and work areas; ensures optimal staff levels; demonstrates financial responsibility when scheduling Demonstrates a positive leadership role Provides adequate and timely communication with staff; instructs new employees in the operation, function, and importance of the Epic system; encourages involvement and participation by the staff in departmental operations Alters activities and behaviors to reflect and ensure adequate care appropriate to the age of patients served (i.e. adolescent, geriatric, pediatric, neonatal and adult) Meets monthly with staff and maintains documentation of all communications Participates in quality improvement and/or quality assurance for the department Coordinates training schedules, annual check offs, mock codes Functions as clinical resource and/or provider for cardiac stress testing, procedures and/or exams within the area of supervision Communicates critical results to ordering physicians ASSOCIATED JOB DUTIES: May participate on the administrative call schedule for the department Understands, follows and serves as resource to others regarding policies and procedures related to the operation of the cardiac diagnostics lab Ensures completion of all studies through the EPIC computer system; maintains flexibility in the face of changing work duties and priorities Assists in other departmental areas i.e., reception areas, transportation of patients Makes recommendations to attending physician or cardiologist concerning elimination of unnecessary exams Assists in the instruction of students with affiliated program; completes student evaluations in a timely fashion Conducts projects and collects data Performs all other job-related duties as assigned JOB REQUIREMENTS: Bachelors degree in Nursing from an accredited college/university Three years of clinical nursing experience at Staff Nurse II equivalency level in clinical area of expertise Current Indiana license as RN ACLS and BLS certifications OR Indiana licensure as a Radiologic Technologist, Nuclear Medicine Technologist and/or ARDMS registration ARRT registration. including compliance with professional CEU requirements Three years of job-related experience required Current CPR Certification required KNOWLEDGE , S KILLS, & ABILITIES: Excellent verbal and written communication skills Knowledge of area standards of practice including specific knowledge of operation of CDL, clerical and clinical functions Skill and effectiveness in making difficult decisions and exercising sound judgment Knowledge of and compliance with Eskenazi Health’s Infection Control and Communicable Disease policies and procedures Ability to effectively observe and perceive changing patient conditions, and to report questionable conditions to physicians and nursing personnel Knowledge of the HIS, CR and RMS systems and associated programs, i.e. Film Tracking System, EPIC; ability to enter all appropriate patient and departmental data Ability to lead, direct and evaluate the assigned technical staff and handle contacts with a high degree of tact, both with patients and in a supervisory context Ability to supervise, delegate and coordinate the activities of others Ability to communicate clearly and concisely Ability to remain calm and work well under pressure Ability to multitask and juggle responsibilities Ability to establish and maintain effective working relationships with superiors, co-workers, subordinate staff and patients Ability to formulate, develop and implement new policies as well as maintaining existing policies and procedures in place with hospital and ICAEL guidelines RESPONSIBILITY: Maintains patient and family confidentiality Maintains protected health information in accordance with HIPAA privacy guidelines and regulations Directly supervises: Radiologic, CT, MRI, Nuclear Medicine, Mammography, Cardiac Diagnostics and/or Ultrasound Technologists; Radiology Nursing Staff; PSAs and Radiologic Technology students Precepts and educates staff Attends, participates and complies with all JCAHO and ISDH mandated programs developed by the hospital and/or department Works with Manager and Director in the development and implementation of the PI (Performance Improvement) Program JUDGMENT: Employee may work under general supervision and receive general guidance on work priority with substantial employee latitude CONTACTS – INTERNAL/EXTERNAL : Frequent contact with medical staff to discuss exam requests, patient conditions Contact with security for assistance with problem patients Contact with Pharmacy and Materials Management to order supplies Daily contact with patients to perform examinations and explain procedures Contact with equipment repair vendors to request and obtain service SPECIAL EFFORT REQUIRED: Considerable physical effort required for lifting patients and performing examination procedures Judgment necessary to position patients with special conditions and still obtain desired images Judgment necessary to evaluate staff competency Ability to relate well with patients and work effectively under stress and heavy workload Judgment in communication with others; discretion regarding sensitive and/or confidential information Contact with blood and other bodily fluids Exposure to Radiation and possible exposure to transmitted diseases Constant standing, walking, and lifting of heavy patients WORKING ENVIRONMENT: Patient care areas, clinics, nursing offices May be required to attend meetings or perform work remote from clinic or hospital campus Exposure to infectious communicable diseases Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.