Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA) or Medical Assistant (MA) - Multiple Locations

ROPRSFUSR275610EXTERNALENUS

Thank you for considering a career at Roper St. Francis Healthcare!

Work Shift: Monday - Friday, 8:00am - 4:30pm

Work Locations: BSSF MOB (West Ashley), Mount Pleasant MOB, Berkeley Hospital MOB (Summerville), Northwoods (North Charleston), and Roper MOB (Downtown Charleston).

Primary location will be Berkeley MOB with one day a week at Mount Pleasant. Could be floated to the other locations for coverage purposes.

Preferences: 1-2 years experience as a LPN and/or CMA is preferred. 1-2 years of experience required if MA.

Licensed Practical Nurse (LPN)

Job Summary:

To provide nursing care for physician practice patients following established standards and practices in accordance with the South Carolina Nurse Practice Act. To apply knowledge of patient care tasks and techniques to provide nursing care. Provide patient care in outpatient physician practice under the direction of the practicing MD, APP or RN. Responsible for staging patients in preparation to see providers. Update all patient medications in the medication history at each visit. Perform patient related tasks as directed by practice providers. Facilitate the timely communication of clinical advice to patients electronically or by phone as directed by practice providers. Ensure all needed medical records are available to care team and providers prior to patient’s office visit. Coordinate with other team members to provide exceptional patient service. The LPN should be proficient with HPP (the practice management software) and eClinical Works (the EHR).

Minimum Qualifications:

• Education: Graduate of an accredited school of practical nursing.
• Experience: None required.

Licensure/Certification:

• Currently licensed as an LPN in the state of South Carolina or hold a current compact/multi-state license as a Licensed Practical Nurse in a recognized NCSBN Compact State and is not a permanent resident of SC.
• Must have a current American Heart Association BLS for Healthcare Provider Card.

Primary Source Verification (if applicable):

Nursing- SC Labor, Licensing and Regulation (LLR):

• http://verify.llronline.com/LicLookup/LookupMain.aspx, 
• http://www.healthguideusa.org/nursing_license_lookup.htm 

Knowledge/Skills:

• Knowledge of organizational policies and procedures to provide patient care. Strong patient-centered focus. Effective verbal and written communication skills. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in preparing and maintaining records. Skill in establishing and maintaining effective working relationships. Ability to communicate clearly. Knowledge of common safety hazards and precautions to establish a safe work environment.

Other:

Contacts:

• Constant interaction with internal and external customers to include (but not limited to) patients, families, physicians, employees and visitors.

Work Demands/Environment:

• Frequent standing, walking, bending, crouching, stooping. Frequent lifting/moving patients. Intermittent lifting, moving or carrying, pushing or pulling up to 50 lbs. Frequent use of finger/hand dexterity. Constant reaching with hands/arms. Frequent talking or hearing. Corrected hearing and vision to normal range. Exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Intermittent exposure to risk of exposure to blood-borne pathogens. Moderate noise level in work area. Requires work under stressful conditions, deadlines, or irregular ho

Certified Medical Assistant (CMA)

Summary of Primary Function/General Purpose of Position
The Medical Assistant Certified is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.

Essential Job Functions

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.

• Identifies significant changes in patient condition through data collection and reports them to the provider. 

• Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.

• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.

• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs. 

• Show patients to examination rooms and prepare them for the physician. 

• Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.  

• Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.

• Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit. 

• Documents in electronic medical records (EMR) accurately and appropriately. 

• Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions. 

• May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).

• Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.

• Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification
 

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA); American Association of Medical Assisting

• Registered Medical Assistant (RMA); American Medical Technologists

• Certified Clinical Medical Assistant (CCMA);

• Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)

• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Education

• High School/GED (required)

• Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina)

In South Carolina (completion of one of the below is required)

• An accredited Medical assistant post-secondary education program

• A Career and technical education health sciences program approved by the South Carolina Department of Education

• A medical assisting program provided by a branch of the United States military

• A Medical assisting United States Department of Labor approved Registered Apprenticeship program

• A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam

Work Experience

• Completion of externship or clinical lab training (preferred)

• 1 year of recent Medical Assisting experience (preferred)

Training

• None

Language

• None

Medical Assistant

Job Summary:

Provide patient care in outpatient physician practice under the direction of the practicing MD, APP or RN. Responsible for staging patients in preparation to see providers. Update all patient medications in the medication history at each visit. Perform patient related tasks as directed by practice providers. Facilitate the timely communication of clinical advice to patients electronically or by phone as directed by practice providers. Ensure all needed medical records are available to care teams and providers prior to patient’s office visit. Coordinate with other team members to provide exceptional patient service. Assist with other clinical and clerical duties to ensure optimization of patient experience within the practice. The Medical Assistant should be proficient with the practice management software and the electronic health record (EHR).

Minimum Qualifications:

Education:

• High school diploma or equivalent.

Experience:

• Successful completion of accredited Medical Assistant training program required for external applicants. Internal applicants not currently in this same job title who have successfully completed the RSFH Medical Assistant Training Program and passed the CMA certification exam as well as Medical Assistant candidates processed through an organizational acquisition, are considered grandfathered into the Medical Assistant title for the purpose of initial placement. One-year office experience/experience in a physician practice environment or other similar heath care setting preferred.

Licensure/Certification:

• Must have a current American Heart Association BLS for Healthcare Provider Card.

Teammates newly hired into this position will have 6 months from the date of hire to complete their CMA certification from a certifying board approved by the Board of Medical Examiners. Internal Medical Assistant Apprentice transfers into this position will have 18 months from the date of hire to obtain their education from a credentialed CMA program; they will then be eligible to transfer into a Certified Medical Assistant position.

Primary Source Verification (if applicable):

• N/A

Knowledge/Skills:

• Strong patient-centered focus. Effective verbal and written communication skills. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Record vital signs on all patients at every visit according to practice protocols. Phlebotomy skills preferred. Basic skill with computer keyboard, data entry functions and various software programs, e.g, Word and Internet applications.

Other:

• Strong organizational skills and ability to work independently.

Contacts:

• Daily interaction with employers, human resources and safety professionals.

Work Demands/Environment:

• Physical demands require full range of body motion, eye-hand coordination and corrected vision and hearing. Extensive standing and walking. Manual dexterity to operate a keyboard, calculator, telephone, copier, fax and other office equipment as necessary. The position requires sitting at a c0omputer to view and type patient medical record data. The work environment is subject to possible exposure to communicable diseases, toxic substances and other possible effects in an occupational health practice.

As a Roper St. Francis Healthcare teammate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status

Roper St. Francis Healthcare is an equal opportunity employer.

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com