Education and Organizational Development executive level leader with experience in complex health care systems. Expertise in building collaboration between multiple health care entities, including primary care, hospital, and community based care providers. Demonstrated ability to create integrated, cost-effective training and development strategies that deliver measurable, high impact results.
2017 - present
Teach Building Resilience to Lead Change in the Healthcare Innovation Leadership Institute.
Taught Organizational and Group Behavior in the Master of Health Administration program.
• Provide fund-raising and development consultation for non-profit healthcare organizations.
• Create and deliver patient and consumer health education programs.
• Research professional patient education guidelines as a member of Health Care Education Association project team.
Led Organizational Development strategies and executive level priorities for programs which were implemented throughout the statewide matrix based system. Influenced adoption of new policies and programs at multiple levels, including governing boards.
• Led content development and delivery of leadership training for executives, directors, and managers.
• Facilitated cultural transition of new hospitals into St. Vincent system. Served multiple terms as a voting member of two critical access hospital boards.
• Coordinated and implemented statewide process to educate associates, physicians and boards on the national health care shift to value based care and local implications, overseeing 70 facilitators.
• Coordinated budget and logistics for health education and referral community outreach events in collaboration with multiple internal departments and external partners.
• Synthesized data from quality reports for use with the Patient Family Advisory Council.
• Provided mission focused orientation and education programs throughout the Indiana market.
• Created curriculum for pilot Congestive Heart Failure patient and staff education program in collaboration with quality, education, case management, and primary care medical director.
• Led as founding board member, the development of Partnership for a Healthy Hamilton County, a collaborative health alliance to promote community health improvement.
• Managed $300,000 annual hospital grant program to support community leaders of non-profit agencies in meeting identified community health needs.
• Served on multiple non-profit boards; including Board Chair for Trinity Free Clinic, which provides $1.6 million in free medical / dental care annually to community.
St. Vincent Carmel Hospital
Created and implemented Organizational Development strategies as part of a leadership team of 10 executive leaders and 24 directors. Developed and implemented clinical practice improvement and training processes for internal education consultants.
• Created and chaired interdisciplinary clinical partnership council to monitor patient quality standards and provide 360 degree feedback to departments.
• Facilitated training and individual coaching for executive leadership development program.
• Coordinated implementation of electronic medical record transition with Information Systems team.
Implemented Organizational Development strategies with a leadership team of 6 executive leaders and 30 managers and directors. Led daily operations, budget management and strategic planning with a department of 5 employees.
• Created organization-wide competency based education plan.
• Co-facilitated patient satisfaction process, resulting in 99th percentile ranking.
• Initiated electronic education training and record-keeping system.
Developed new role for redesign and implementation of clinical orientation process. Created business case for patient care technician role. Coordinated nursing student clinical experiences and credentialing process for continuing nursing education programs.
Led internal consulting project to create competency models and performance management system, assuring compliance with regulatory requirements. Developed communication plans and statewide training programs. Taught courses in Health Promotion Department as a concurrent role.