RN, Quality Management Coordinator, Peer Review

Overview

*All positions are located in Fresno/Clovis CA*

We are looking for an RN Quality Management Coordinator to join our growing team. In this fast-paced environment, you will have the opportunity to collaborate with a close-knit team, all while caring for a wide acuity of patients. As the management coordinator, you will provide in-depth clinical analysis on confidential patient safety, peer, quality and risk issues. From facilitating and coordinating performance improvement projects to data tracking from a facility-specific, you will be provided endless personal and professional growth opportunities at every corner.

The Community Health System is a locally owned, not-for-profit, public-benefit organization based in Fresno, California. Community is the region's largest healthcare provider and private employer. We operate a physician residency program with one of the nation's top medical schools – the University of California, San Francisco.

We are home to the only Level 1 Trauma Center and comprehensive burn center between Los Angeles and Sacramento and also serve as the area's "safety net provider." In fiscal year 2021, Community provided nearly $231 million in uncompensated services and programs.

Because we know our ability to provide the highest level of care begins with our incredible staff, we provide excellent benefits. On top of competitive pay, hearty retirement plans, and other core benefits, we provide extras like free concierge services to run your errands while you work, on-demand well-being, a free employee gym with free personal training, and more.

Your Career at Community | Opportunity. Challenge. Growth.

Responsibilities

In your role, you will:

• Perform in-depth clinical analysis for confidential staff and physician issues related to patient safety, peer and quality. Provide oversight to non-clinical Quality Management staff. Complete responsibilities in a busy, demanding environment with competing priorities.
• Coordinate, direct and ensure completeness of the FMEA (Failure Mode Effectiveness Analysis), Safe Start of Tracer processes for vulnerable, high-risk operational processes. These processes require a high degree of legal, ethical, financial, clinical and organizational knowledge.
• Work with employees and physicians to investigate confidential quality, behavioral and patient safety concerns. Understand and make appropriate referrals to Risk Management, Peer, Quality Management or clinical operations as needed.
• Coordinate and facilitate hospital, CSTCC or departmental involvement with quality measures (e.g. Core Measures, Patient Safety Indicators and other preventable events) including analysis, comparative data, trending and tracking.
• Demonstrate ability to develop data spreadsheets and provide the analysis and communication to interpret data into information in order to drive quality and change. Facilitate turning data into information for point of service staff and performance improvement.
• Develop and assist with implementation of action plans focusing on quality outcomes and performance improvement projects using physician and staff input.

Qualifications

Education

• Bachelor's Degree in Nursing or related field required

Experience

• 5 years of experience in Quality Assurance, Case Management, Discharge Planning, Utilization Review, Infection Control or nursing project development/education required

Licenses and Certifications

• RN - Current State of California Registered Nurse license required

• One of the following is preferred

o CPHQ - Certified Professional Healthcare Quality

o CPHRM - Certified Healthcare Risk Management

o CJCP - Certified Joint Commission Professional

o Clinical certification in area specialty

Click HERE to learn more about our awesome benefits offerings as well!

Disclaimer

• Pay ranges listed are an estimate and subject to change.

• If any bonuses are noted, they are only applicable to external hires meeting criteria.