Description
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
This position is responsible for developing and recommending strategies and processes that result in measurable improvement in the delivery and outcomes of patient care through application of evidenced-based best practices and using current Performance Improvement methods/tools. Works collaboratively with medical staff, leadership, medical directors, nursing and other members of the healthcare team in researching, designing, and implementing “best practice” guidelines and protocols to support high quality services and continuous improvement in patient care outcomes. Serves as clinical quality improvement liaison to UNC Health Pardee clinical teams to ensure enterprise-wide approach to clinical quality.
Responsibilities:
Other information:
Qualifications
Required• Must be licensed to practice as a Registered Nurse (RN) in the state of North Carolina or one of compact states.
• Bachelor’s degree in nursing
• Two (2) years of acute care clinical experience
• Experience working an electronic medical recordkeeping (EMR) tool
• Basic Life Support (BLS) for Healthcare Provider certification
• Recent experience in healthcare setting using performance improvement methodology with successful and actionable outcomes.
• Knowledge of audit/study methodology and health statistics applicable to performance improvement
• Knowledge of concurrent and retrospective chart review
• Proficiency in electronic records navigation and information retrieval
• Demonstrated clinical expertise to effectively facilitate evaluation of quality care
• Provides necessary education and training to department staff, medical staff, and hospital staff as needed to ensure best practices are implemented, variances reduced, and clinical outcomes measured and improved.
• Demonstrated ability to develop, organize, facilitate, and lead special projects.
• Ability to work collaboratively with physicians, hospital staff, and external organizations.
• Establishes and maintains effective work practices; maintains high level of professional demeanor, competence, knowledge, integrity, and confidentiality; models the mission and vision of the organization in daily interactions and other related professional activities.
• Supports serious safety event investigations, chart review, and process flow diagramming as directed.
• Certified Professional Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) preferred.
• Five (5) or more years of progressive experience in an acute patient care setting (preferred).
• Experience working in EPIC.
• Experience in Emergency Services or Critical Care
• Progressive knowledge of regulatory, State, Federal laws regarding Quality Management; participates in regulatory, State and Federal surveys and internal survey processes for using continuous readiness methodology.
• Advanced skills in data management as well as the ability to collect, analyze, and present data to groups and individuals.
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Quality Services
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: Yes
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
Our Mission
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Who We Are
UNC Health is a not-for-profit integrated healthcare system owned by the state of North Carolina and based in Chapel Hill. With 15 hospitals across the state, UNC Health is committed to empowering health, not just health care. From Magnet recognition to being named Forbes’ top-ranked healthcare system employer for women in the entire Southeast, we're proud to say that our hard work is consistently recognized, awarded, and celebrated.
UNC Health and our 40,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world-class research conducted in the UNC School of Medicine, translating that innovation into life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.

UNC Health for Me
Learn how UNC Health is supporting teammates, both personally and professionally, throughout their journey with UNC Health. UNC Health for Me is UNC Health's commitment to teammates from recruitment to retirement that includes ways we welcome, engage, develop, care for, include, and value our teammates. As part of our ONE UNC Health initiative, UNC Health for Me employs strategies to strengthen our world-class team and ensure we achieve our mission. Watch the video below to learn more!