Surgical Srvcs Patient Liaison
- Sarasota Memorial Hospital
- Sarasota, FL, USA
Job Description
Pre Operative Care Unit
Job Summary
The Surgical Services Patient Liaison serves as the frontline representative between surgery patients, family members, medical staff, surgeons, and hospital support staff in the, to ensure services provided on the day of the patient’s surgery are correct based on identified patient care orders, and the needs and overall coordination of care is completed efficiently and in a timely manner to ensure the patient is prepared for surgery without delay. The liaison also assists the patient’s family members with technical assistance and patient’s status updates information while surgery is in progress.
Required Qualifications
- Require an associate degree in business administration, or related field. A high school diploma/GED equivalent and additional relevant administrative work experience can be considered on a year-for-year basis in lieu of degree requirement.
- Require a minimum of three (3) years of administrative work experience preferably in a hospital or outpatient healthcare setting.
- Require Basic Life Support/CPR (BLS/CPR) certification. Must be obtained within thirty (30) days of hire/transfer date.
Preferred Qualifications
- Prefer basic understanding of medical terminology.
- Prefer basic working knowledge of commonly known computer applications, such as Microsoft Office.
- Prefer demonstrated effective written and verbal communication skills.
- Prefer demonstrated ability to establish and maintain effective working relationships.
- Prefer demonstrated ability to work independently without direct supervision.
Prefer demonstrated ability to perform public speaking when needed,
Mandatory Education
Preferred Education
Required License and Certs
Preferred License and Certs
M - F / 11:00 - 1930 / occasional weekend coverage
Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
One of the largest public health systems in Florida, Sarasota Memorial Health Care System has continually evolved from its modest beginning as the county's first community hospital. Our mission to deliver high-quality healthcare for our community has been steadfast since we first began serving patients in 1925 at the 32-bed Sarasota Hospital, and our growth has been shaped by and for the Sarasota community.
Today, we are a full-service public health system, with two hospitals offering specialized expertise in heart, vascular, cancer, orthopedic and neuroscience services, as well as a state-of-the-art cancer care center and a network of outpatient centers, urgent care centers, laboratories, diagnostic imaging and physician practices, skilled nursing and rehabilitation among our many programs. Sarasota Memorial also serves as the region's health care safety net, with Sarasota County's only trauma center, obstetrical services, neonatal intensive care unit, inpatient pediatrics unit and psychiatric services for patients of all ages.
The system's flagship 897-bed campus, Sarasota Memorial Hospital-Sarasota, has been consistently recognized as one of the nation’s best hospitals. A regional referral center providing the greatest depth and breadth of care to the community, the campus also includes state-of-the-art specialized centers of care, including the Brian D. Jellison Cancer Institute Oncology Tower, Rehabilitation Pavilion and newly opened Cornell Behavioral Health Pavilion.
With the opening of Sarasota Memorial Hospital-Venice in fall 2021, we're able to provide south Sarasota County residents convenient access to the same level of care and 5-Star physicians, staff and systems available at our SMH-Sarasota Campus. SMH-Venice features 178 private rooms, a 28-room Emergency Care Center, 8 surgical suites, 10 birthing suites and a pandemic-ready intensive care unit. The Venice campus is currently undergoing an expansion that will double the hospital's capacity when complete in 2024.
Sarasota Memorial is powered by more than 10,000 staff and is Sarasota County’s largest employer. Over 700 members of the community contribute their time and skills as hospital volunteers; this includes the 9-member Sarasota County Public Hospital Board elected by local voters, governs Sarasota Memorial Health Care System.
Our Mission
Sarasota Memorial strives to provide healthcare services that excel in caring, quality and innovation.
Our Vision
Our community will be served by the best healthcare system in the nation. Sarasota Memorial will be the best place to be a patient, the best place to work and the best place to practice medicine. Our extraordinary people, innovative clinical technology and effective use of information systems will set us apart. We will deliver services that are safe, result in desired outcomes and are consistent with current professional knowledge.
Our Values
To create an environment that supports and rewards:
- Safety
- Caring and compassion
- Excellence and professionalism
- Teamwork and trust
- Mutual respect and recognition
- Accountable and ethical behavior