How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Job Summary:
This is a liaison position requiring clinical experience, self-direction, attention to detail and follow-up, and ability
to communicate effectively with staff, patients, families and the public. In conjunction with physicians and
members of disease-specific teams, the Nurse Navigator is responsible for guidance and coordination of
services for bariatric and spinal surgery patients and their caregivers through the continuum of care. The Nurse
Navigator will provide program management and oversight for Kennestone's Bariatric Surgery program and
Spinal Surgery Program.
Core Responsibilities and Essential Functions:
Patient Coordinator and Liaison
- Coordinate patient follow through: Pre-Op, Acute, and Post-Operative phase.
- Ensures compliance with regulatory standards to obtain or maintain disease specific certification.
- Work with Unit Manager to address individual program expectations related to patient care outcomes.
- Serve as a liaison between patient and physician for information related to bariatric and spine.
- surgery. Identify patients who will benefit from navigation and assistance with barriers including.
- but not limited to: insurance, financial issues, need for personal support, mobility or sensory.
- deficits, transportation and language.
- Collaborate with all members of the Bariatric Committee and Spine Committee, medical staff, and administration to provide quality comprehensive care to patients.
- Maintain and disseminate current information about medical and community resources.
- Evaluate outcomes of interventions and services and revise strategies as needed.
- Be available to patients and staff as resource for information, questions and concerns.
- Use Evidence Based practice to guide new initiatives in the community and in the inpatient arena related.
- to both bariatric and spine surgery. Coordinates with unit Manager/Educator/APN on maintaining best practices.
- Facilitate Performance Improvement activities with primary focus on patient outcomes and program efficiency. Marketing
- Identify or assist in developing appropriate multimedia education material with input and approval of Disease Site Team and Marketing Department.
- Provide and document initial and ongoing education to patients and caregivers about disease, treatment, diagnostic procedures, and other information.
- Participate in community outreach related services.
- Use adult learning principles when developing or presenting information. Professional Nurse Practice
- Manner and dress reflect image of professional health care provider in World Class Health setting.
- Demonstrate outstanding written, verbal, non-verbal and interpersonal communication skills.
- Possess current knowledge about disease, therapy, diagnostics, technology etc. by seeking and participating in formal and informal education opportunities.
- Workwith unit Inpatient Educator to coordinate professional education for the staff and the community. Customer Service/Employee Engagement
- Partners with Professional Practice and Unit Managers to reinforce expectations in pathway
- implementation at the local level.
- Participates in service recovery, as needed.
- Serves as a secondary liaison to the physicians to facilitate physician satisfaction.
- Assists Unit Managers with team building efforts to facilitate engagement, attending staff meetings,as needed.
- Monitors customer satisfaction and feedback and offers suggestions for improvement.
Required Minimum Education:
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 3 years of adult acute care clinical experience. Required or
strong bariatric
and orthopedic spinal experience with exposure to program development. Preferred or
Experience in establishing and
refining clinical and administrative processes. Required or
Discharge planning or case management Preferred
Required Minimum Skills:
Strong organizational skills.
ability to work independently with minimal supervision.
strong communication and interpersonal skills with a positive presence.
critical thinking, reasoning, and problem-solving skills.
broad-based knowledge of clinical, psychosocial and pathophysiological theories
related to nursing diagnosis and treatment.
teaching skills and understanding of group dynamics.
analytical ability necessary to assist with planning and coordination of the Bariatric Surgery Program and the Spinal Surgery Program to ensure their effectiveness.
Ability to multi-task.
commitment to staff/patient/community
education.
serves as a positive role model and resource.
supports WellStars Bariatric Surgery Program and
Spinal Surgery Program mission and goals.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
At Wellstar, people are at the center of everything we do and every decision we make. As a not-for-profit organization, we have made a generational commitment to transform healthcare for all. We work to ensure every person has access to personalized care that helps them spend more time being a person, rather than a patient.
Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 30k+ team members work together to provide personalized care for patients at every age and stage of life – and our team members are at the heart of everything we do.
That’s why we’ve designed a comprehensive Total Rewards program to support our team member’s health, well-being, and professional growth. Our Total Rewards go beyond just a paycheck. We offer a thoughtful combination of competitive compensation, robust benefits, career development opportunities, and a culture that values your contributions and supports your work-life balance. View our Total Rewards benefits here
Mission, Vision and Values
• Our Mission is to enhance the health and well-being of every person we serve.
• Our Vision is to deliver world-class healthcare to every person, every time.
• Our Values are to serve with compassion, pursue excellence and honor every voice.
Coverage at a Glance
When we say we serve the community, we mean it. Wellstar medical centers, health parks, medical offices and other facilities are conveniently located across the state of Georgia.
• 11 hospitals
• 2,729 licensed beds
• 5 health parks
• 20 urgent care locations
• 329+ medical offices
• 11 cancer centers
• 91 rehabilitation centers
• 35 imaging centers
• 3 hospice facilities
• 2 retirement villages
• 9 pediatric centers
• 11 sleep labs
• 7 wound care centers
• 10 counties offering home health services
At Wellstar, we are more than healthcare, we are PeopleCare.