Sep 25, 2024

Sherri Dailey

  • Entry Level Customer Service Representative
  • Kannapolis, NC
FT/PT Emergency Services Operating Room Patient Care Tech Surgery Women's Center

Personal Summary

I am a dedicated and fast learner seeking an entry-level position in a dynamic team environment where I can contribute to the organization's goals while continuously enhancing my professional skills. I am dependable, hardworking, and always eager to learn new things, striving for self-improvement and the betterment of the team and organization.

Skills

  • Customer Service
  • Microsoft Office
  • Data Entry
  • Problem Solving
  • Teamwork

Licenses and certifications

  • Real Estate Sales Certificate
  • Microsoft Office Specialist Certificate

Awards and achievements

  • Photography and Tele Productions Certificate

Work Experience

Independent Cab Driver and Dispatcher
Self-Employed

- Maintained accounting ledgers - Provided customer service - Drove automobiles and vans - Collected fares and handled credit card transactions - Followed traffic laws and safety regulations - Loaded/unloaded passenger luggage - Serviced vehicles with water, fuel, or oil - Supervised other workers and monitored procedures - Increased profits and productivity - Scheduled and dispatched workers - Handled multiple phone lines and credit card transactions

Closing Cashier
McDonalds Corporation

- Provided customer service and resolved complaints - Identified customer needs and solicited sales - Handled cash registers and collected payments - Cleaned the store and maintained a tidy environment

Education

Diploma
A.L. Brown High School
Real Estate Sales Certificate
York Technical College
Photography and Tele Productions
Dec 2009 - Present York Technical College