Full time, Full Time
MUSC Health
Charleston, SC
Job Description Summary The Virtual Care Access Concierge – Registered Nurse (RN) reports to the Telehealth Nurse Manager of Telehealth Centralized Support/Virtual Specialty. Under general supervision and in collaboration with the interdisciplinary team, this concierge role ensures patients requiring escalation from a virtual visit receive a seamless transition to the appropriate next level of care without being lost during the handoff. This role removes friction from care transitions, reduces patient effort, and improves timely access while maintaining continuity of clinical information. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC004953 SYS - Virtual First Teleconsultation Pay Rate Type Hourly Pay Grade Health-28 Scheduled Weekly Hours 40 Work Shift Job Description Job Responsibility: Utilize the nursing process to serve as a patient liaison to assist patients and...