Senior Liaison
- Cassia
- Edina, MN, USA
Job Description
Cassia, a nonprofit senior living organization, is seeking a Senior Liaison to join our team and support strong partnerships between hospital systems and our communities. This leadership role provides strategic oversight of liaison operations, helping drive occupancy growth, streamline admissions processes, and strengthen collaboration across healthcare systems. The Senior Liaison also plays a key role in developing and communicating data insights that support operational decision-making across multiple care settings.
The ideal candidate brings strong leadership, organizational, and analytical skills, along with experience working across healthcare systems. This individual will supervise Liaison staff, oversee admissions coordination, and ensure alignment with organizational goals while supporting system-wide communication and performance improvement.
Position Type: Full-Time, benefits eligible position based in Edina, Minnesota. This is not a remote role.
Wage Range: $95,000 - $125,000 Annually depending on experience
Location: 7171 Ohms Lane, Edina, MN 55439
Senior Liaison Responsibilities:
- Provide leadership and oversight for Liaison staff supporting multiple hospital systems and Cassia communities.
- Monitor occupancy performance and support census growth through effective referral and admissions management.
- Serve as the primary liaison between hospital partners and Cassia leadership.
- Ensure adherence to admissions protocols and review admission denials for final determination.
- Develop and maintain data tracking and analytics to evaluate departmental performance and referral trends.
- Communicate key insights and operational updates across partner healthcare systems and internal teams.
- Identify opportunities for process improvement to enhance operational efficiency and collaboration.
- Bachelor’s degree required or licensed healthcare professional with relevant leadership experience.
- Strong leadership, organizational, and communication skills.
- Experience working with healthcare systems, hospital partnerships, or admissions coordination preferred.
- Demonstrated ability to analyze data and implement process improvements.
Proficiency with Microsoft Office and data tracking tools preferred.
- Competitive Pay with experience-based raises
- Tuition Assistance & Student Loan Forgiveness (site-specific)
- Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
- Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
- Employee Assistance Program with free confidential counseling/coaching for self and family members
- Pet Insurance
About Us:
Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. Located in Edina, MN, our home office supports a network of senior living communities and services across Minnesota, North Dakota, Iowa, Colorado, and Florida.
At Cassia we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://www.cassialife.org/
Join us and become part of a nonprofit organization that truly makes a difference!
Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. Located in Edina, MN, our home office supports a network of senior living communities and services across Minnesota, North Dakota, Iowa, Colorado, and Florida.
At Cassia we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers.
Cassia’s mission is to foster fullness of life for older adults in the spirit of Christ’s love. Cassia provides independent and assisted living communities, memory care, skilled nursing care centers, short-term rehabilitation centers, adult day programs and a variety of community-based services for older adults across five states.
Enrich lives in a fulfilling career of service.
At Cassia, our team of nurses, caretakers, culinary specialists and more dedicate their lives to caring for older adults. As an employer, we recognize that dedication and provide the support and guidance to create a fulfilling career in senior living. When you join our team, you'll see the positive impact your work has, not just on the lives of our community members, but on yours as well.
Why choose Cassia?
- Cassia is a faith-based, nonprofit organization with deep experience providing housing, health care and community services to older adults.
- We are one of the largest nonprofit organizations in the United States, with more than 40 senior living communities across five states.
- We consistently receive high rankings on employee and resident satisfaction surveys.
- We believe in helping our employees grow. In fact, many of our managers and directors began their careers as front-line employees.
- We offer our team members the ability to follow their passions and provide options to work in long-term care, assisted living, adult day, hospice, pharmacy, physical therapy and occupational therapy settings.
- We recognize and reward our hardworking employees and offer awards to those who go above and beyond in caring for our community members.