Clinical Support Tech I - 7 HV Cardiac Medicine

Job Description

Description

*This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000 paid over a two (2) year commitment.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

✨ Why Join UNC Health REX – 7 HV Cardiac Medicine Unit?

At UNC Health REX, we’re dedicated to delivering exceptional, patient-centered cardiac care. The 7 HV Cardiac Medicine Intermediate Care Unit, located on the 7th floor of the Heart and Vascular Hospital, is a 24-bed unit providing intermediate-level care to patients with complex cardiac conditions and multiple co-morbidities. You’ll be part of a highly skilled, collaborative team caring for adult and geriatric patients with diverse and challenging cardiac needs.

This is an ideal environment for clinicians who enjoy fast-paced, high-acuity care and value teamwork, advanced monitoring, and continuous learning.

🌟 Unit Overview

The 7 HV Cardiac Medicine Unit provides specialized care for patients with:

• Heart failure

• Dysrhythmias

• Myocardial infarctions (heart attacks)

• Pre- and post-cardiac and vascular procedures

• Medical patients with significant cardiac histories and complex co-morbidities

Each patient room is equipped with GE bedside monitors and in-room computers to support real-time documentation and high-quality care delivery.

Care on this unit is delivered through a team-based model, with close collaboration among nurses, physicians, APPs, pharmacists, care managers, chaplains, patient care technicians, and unit secretaries. In addition, specialized telemetry technicians in the Telemetry Command Center provide continuous rhythm surveillance and real-time support to the care team.

🩺 Key Responsibilities

As a Clinical Support Tech on the 7 HV Cardiac Medicine Unit, you will:

• Provide compassionate, patient-centered support to cardiac patients under the direction of licensed nursing staff

• Obtain and document vital signs, including cardiac-related assessments, and promptly report changes in patient condition

• Assist with patient care for individuals with cardiac conditions, including those recovering from cardiac and vascular procedures

• Support patient mobility, hygiene, comfort measures, and safety, including fall prevention and telemetry management

• Assist nurses and providers with procedures, patient transport, and coordination of care

• Collaborate with an interdisciplinary care team, including nurses, physicians, APPs, pharmacists, and support staff

• Support continuous cardiac monitoring and communicate rhythm concerns in coordination with the Telemetry Command Center

• Accurately document assigned patient care activities in the electronic health record (EHR)

💙 What You’ll Love About Working Here

• A supportive, team-oriented culture built on collaboration and mutual respect

• Exposure to complex cardiac patients in a high-acuity intermediate care environment

• A strong emphasis on evidence-based practice, patient safety, and quality improvement

• Opportunities for professional growth, skill development, and career advancement

• Daily collaboration with expert cardiac clinicians in a state-of-the-art Heart and Vascular Hospital

Summary:

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Other information:
Education Requirements:
● High School Diploma or General Education Development (GED)
Licensure/Certification Requirements:
● Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
● Basic Life Support (BLS) certification
Professional Experience Requirements:
● Prior experience not required.
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex 7 HV/Cardiac Unit

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range: $18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Night Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.