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Being an employee at Children's is more than just protocols and medication rounds—it’s knowing when a hug is the most important thing in the world to a child. It’s knowing that sometimes laughter really is the best medicine. But, most important, it’s giving patients and families exactly the care they need, when they need it.
Facilitates and manages ongoing department operations, including quality management, customer experience, fiscal, and human resources processes. Supports and ensures comprehensive cardiac patient care services are provided that support the integrity of the family system and patient care team. Proactively supports efforts that ensure delivery of safe cardiac patient care and services and promote a safe environment at Children's Healthcare of Atlanta.
Two years of experience in management/administration
•Master’s degree in nursing, business, management, or other healthcare related field
•Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) based on department-specific recommendation
Bachelor of Science in nursing
•Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact
•Basic Life Support (BLS)
•Professional Nursing Certification required upon hire or within one year of hire
Knowledge, Skills and Abilities
•Must possess excellent communication, organization, and interpersonal skills
•Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.
•Maintains an understanding of clinical pathophysiology as relates to improving competency and care.
•Acts as a clinical resource for patient population in area.
•Maintains ability to assist with clinical care.
Professional Development Behaviors
•Attends educational opportunities of minimum 18 hours job-related education per year.
•Establishes sound CHOICE council structure for individual unit.
•Fosters collegial relationships between team members and across departmental boundaries.
•Demonstrates fiscal accountability in budget preparation, monthly analysis, and compliance to budget guidelines.
•Establishes departmental goals and leads unit to achieve them.
•Manages staffing effectiveness.
•Rounds proactively throughout unit to identify and react to escalating concerns of potential or actual conflict, seeking resolution and incorporating service recovery.
•Develops and maintains relationships with leadership in other departments to ensure appropriate resources are accessible for clinicians.
•Executes implementation plans for system and unit changes.
•Engages departmental leaders to achieve unit goals and projects.
•Focuses time and attention on key retention activities.
•Understands the CAN program and educates assistant nurse managers and staff.
•Is responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
•Mentors team members to encourage personal and professional growth.
•Encourages ongoing skill development by providing opportunities for continued education.
Quality and Evidence-Based Practice Behaviors
•Provides oversight for development of quality measures and quality controls for unit.
•Ensures compliance with all regulatory requirements, including Joint Commission.
•Leads unit in creation of staffing effectiveness monitors.
•Oversees follow-up to occurrence notification system reports.
•Participates in departmental assessment of national recognition data collection processes.
•Allocates resources to work toward care standardization and performance improvement in accordance with evidence-based practice.
Primary Location Address
1405 Clifton Rd NE