CLINICAL MANAGER (RN), OUTPATIENT SURGERY/PACU, PIEDMONT EASTSIDE

Description

RESPONSIBLE FOR:
Administrative and operational responsibility for assigned departments, including management of cost and finance, human resources, operations, quality of care and clinical outcomes, patient/physician and staff satisfaction, change management and any other relevant responsibilities related to this position. Serves as part of the entity management team and Shared Governance Model focused on promoting the mission, vision and values, of PHC and Nursing Professional Practice, embracing a person-centered philosophy while promoting patient- family centered services across the continuum and enhancing value-driven outcomes. Responsible for succession planning, identifying talent, providing support, education, and resources to grow future nursing leaders. May be required to assists in staffing as necessary to provide clinical care for adolescent, adult and geriatric patients.

ESSENTIAL FUNCTIONS:
1. Coordinates the daily operations directly impacting patient care and the delivery of customer services.
2. Maintains safe work environment and culture, promotes excellence in customer care. Manages quality patient care and quality patient outcomes. Coordinate quality initiatives and process improvement strategies that improve unit based and hospital based score cards.
3. Oversees planning, growth and strategic initiatives for assigned departments.
4. Facilitates the process for the provision and documentation of personalized care based on the patients’ identified care needs. Utilize best practice standards to improve the Patient care experience
5. Manages cost and finances, together with the Director, responsible for creating and managing annual budget and specific targets. Maintains reconciliation process to ensure revenue is captured.
6. Manages and mentors Human Resources, keenly aware of efficiencies and maximizing productivity.
7. Manages Patient/Physician/Staff Satisfaction.
8. Collects and analyzes data to improve performances. Manages, implements and effects change.
9. Maintains readiness for regulatory inspections
10. Maintains clinical/technical proficiency and may provide direct patient care.
11. Provides direction to staff, collaborates in decision making and encourages staff participation at all levels to meet unit based objectives.

KNOWLEDGE, SKILLS, ABILITIES
Leadership Skills
Effective Communication Skills, both written and oral
Initiative/Self Starter
Independent Judgment
Ability to effectively prioritize and to handle stressful environments

Disclaimer
The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified.

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