Jan 05, 2022

Transfer Center/Bed Mgmt (One Call Center) - 36 hrs/wk - mix of DAY+NIGHT hours

  • VCU Health System
  • Richmond, VA, USA

Job Description

The Patient Flow Coordinator is responsible for the efficient, timely coordination of health care services provided to numerous patient populations within VCUHS and the community. This position supports and coordinates all patient placement activities within the facility and the community through the One Call Center.

The Patient Flow Coordinator consistently anticipates and critically thinks through problems/potential issues and takes initiatives to resolve with minimal direction. The role adheres to department policies and procedures. The Patient Flow Coordinator monitors compliance of the policies and procedures governing patient placement, EMTALA regulations, and registration procedures.

Licensure, Certification, or Registration Requirements for Hire:
Current RN licensure in Virginia or eligible or compact

Licensure, Certification, or Registration Requirements for continued employment:
Current RN licensure in Virginia or Compact State

Experience REQUIRED:
Five (5) years clinical experience in an acute care setting
Two (2) year of nursing management experience

Experience PREFERRED:
Academic healthcare experience
Clinical triage experience
ICU or ED experience

Education/training REQUIRED:
Baccalaureate Degree in Nursing from an accredited School of Nursing

Education/training PREFERRED: N/A

Independent action(s) required:
Independent decisions include interpretation of criteria for specific case application.
Works autonomously and in concert with others to make patient placement decisions.
Resolves conflicts independently and if unable to do so, identifies and utilizes appropriate resources and escalates appropriately.
Prioritization of daily activities and collaboration with interdisciplinary healthcare team.

Supervisory responsibilities (if applicable): N/A

Additional position requirements:
RN Patient Flow Coordinator works all shifts. Schedules, including requirements of shift rotations and hours of work may be adjusted with 72 hour notice as necessary to meet staffing requirements or as is in the best interest of the work department.

Age Specific groups served: All

Physical Requirements (includes use of assistance devices as appropriate):
Physical Lifting 20-50 lbs.
Activities: Prolonged sitting, Walking (distance)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change

Workday Day (United States of America)

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.