Oct 14, 2021

RN Flow Coordinator/Expeditor

  • Providence
  • Seattle, WA, USA

Job Description


Swedish Medical Center is looking for a RN Flow Coordinator/Expeditor (0.25 FTE, Variable Shift) to work in Command Center at Swedish Shared Services in Seattle, Washington.

The RN Flow Coordinator / Expeditor plays a pivotal role to decrease barriers, improve patient access and enhance quality of care using clinical expertise, leadership, organizational awareness, and critical thinking skills. The Expeditor collaborates and provides support to other healthcare providers, patients, physicians, and care programs. Personal and professional development is an expectation of the role to ensure consistent application of procedures, patient flow processes, and optimal communication

In this position you will:

  • In real time, expedite, prioritize, synchronize and mediate clinical issues, remove barriers to discharge and address delays in care.
  • Triage alerts and situational awareness via investigation per the electronic medical record and additional clinical resources.
  • Manage deviations from patient care pathways; resolve bottlenecks, variation in service level agreements, optimize communication and prioritization with support services and a variety of clinical departments
  • Provide leadership and work with STOC colleagues to address patient flow issues.
  • In concert with Case Management, anticipate and determine strategies for long length of stay or complex discharge patients.
  • Collaborate with STOC operations and acute care leadership to identify process improvement strategies, reduce patient length of stay (LOS), trend delays, support quality initiatives and enhance patient safety
  • Define patient activity triggers and feedback mechanisms to inform operational team members, physician leaders, and administrative team to mitigate over capacity situations
  • Develop strategies to manage surge in patient volumes
  • In collaboration with STOC leadership, develop quality and performance criteria and metrics for specific departmental initiatives
  • Assists in distribution for current and following shifts and helps coordinate available personnel to meet needs of current and future staffing demands


Required qualifications for this position include:

  • Bachelor's Degree in Nursing
  • Registered Nurse License with the State of Washington
  • BLS
  • Five (5) years clinical experience with two years of progressively responsible management or supervisory experience in acute-care facility

Preferred qualifications for this position include:

  • Master's Degree in Nursing

About Swedish Shared Services

Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus. It also consists of Swedish Medical Group’s network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle.

Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit


Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Case Management

Location: Washington-Seattle

Work Locations: First Hill Main Bldg (WA145) 747 Broadway Seattle, 98122

Req ID: 304054