MC: Sickle Cell Center (Full-time, Day Shift) -
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
The Coordinator-Sickle Cell Program (RN) is an experienced nurse with a solid body of knowledge related to the specialty practice of sickle cell disease management, treatment and services. Serves in a dual reporting role to the Director – Sickle Cell and the Executive Director, Patient Care Services. Keeps pace with a proactive and progressive management team and effectively coordinates the sickle cell program and related projects. Participates in strategic planning for the sickle cell program. Coordinates with the Sickle Cell Center program director, medical director, administration and Patient Safety and Reliability (PSR) to achieve and maintain a high level of clinical care to patients served at the Social Action Community Health System (SACHS) Sickle Cell Center. Functions as a liaison between patients, families, clinics (internal and external referring clinics), hospital in-patient units, and support services. Utilizes discretion and independent judgement to apply care coordination methodologies and practices for a seamless multidisciplinary approach to whole-person care across the continuum. Performs the nursing process independently and provides direct and indirect age-specific and developmentally appropriate patient care to high-risk and complex patients with sickle cell disease and multiple comorbidities. Applies theoretical concepts to clinical practice and exhibits self-motivation to continually expand knowledge base and clinical skills with a focus in sickle cell disease. Serves as a clinical resource and a liaison among physicians, staff, patients, families and payors to ensure effective utilization of resources and optimal care coordination. Participates in developing, implementing, and maintaining policies, procedures, protocols, documentation templates, order sets, clinical pathways, and clinical practice standards of care that are parallel with best practices for all aspects of care related to sickle cell disease management. Collaborates with the director in budget preparation, compliance, and program development, implementation, and evaluation. Participates in local and national activities and initiatives to provide educational experiences for healthcare providers, patients and the community. Develops networks and alliances that promote the sickle cell program while augmenting visibility and enhancing the sickle cell service image. Identifies opportunities for community outreach programs that promote LLUH as a regional resource and center of excellence for sickle cell disease management. Contributes to planning seminars, conferences, and symposiums for educational events related to sickle cell disease. Works collaboratively with the director and the medical director to maintain program grant and funding. Demonstrates behaviors which support excellence in customer satisfaction, patient safety and professionalism. Demonstrates expertise in service recovery methodologies and capably resolves issues from dissatisfied customers. Contribute to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.
Bachelor’s Degree in nursing required. Minimum of two years’ experience as a registered nurse in the acute care setting required. One year experience in an outpatient clinic preferred. Active California Registered Nursing (RN) license required. Basic Life Support (BLS)Certification issued by the American Heart Association required.
Substantial knowledge of sickle cell disease management and treatment required. , state and federal healthcare regulations and accreditation, finance, performance improvement, quality, patient safety, evidenced-based clinical practice standards, medical staff structure, legal aspects of care, and nursing scope of practice required. Demonstrates proficient competencies in clinical cardiovascular nursing. Ability to apply theoretical concepts to clinical practice and continually expands knowledge base and clinical skills with a focus in area of specialty and population served. Demonstrates a high degree of social skills in obtaining cooperation and support from a broad range of licensed and unlicensed people and ability to work effectively with physician, nursing, administrative, ancillary and ambulatory staff. Knowledge and application of adult learning principles, management and utilize problem-solving methodologies in a proactive and creative manner. Exhibits professional behavior and appearance at all times. Able to speak, read and write legibly in English (and Spanish preferred) with professional quality; use computer, printer and software programs necessary to the position, e.g., Word, Excel, Outlook, PowerPoint, electronic medical record, electronic event reporting program; relate and communicate positively, effectively and professionally with others; able to inspire and motivate others; be assertive and consistent in following and enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach and collaborate; accept direction; think critically; use sound judgment based on factual information and clinical knowledge; work independently with minimal supervision; meet deadlines; perform basic math and statistical functions; demonstrate expert time management and effectively manage and prioritize fluctuating workload to meet position demands; recall information with accuracy; pay close attention to detail; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records and written documents necessary to position; exhibit professional behavior at all times and display personal qualities such as kindness, compassion, understanding, integrity, respect, sense of humor, discretion and confidentiality.