Sep 07, 2021

RN Clinical Program Coordinator (Adult Congenital Heart Disease)

  • Children's National Hospital
  • Washington, DC, USA

Job Description

RN Clinical Program Coordinator (Adult Congenital Heart Disease) - (210001HO)


The Children’s National Heart Institute provides specialized expertise across the full spectrum of congenital and acquired heart disease in children – from the most common to the most complex. In addition to general cardiac care, our renowned, multidisciplinary team offers state-of-the-art cardiac imaging and diagnostics, interventional cardiology and electrophysiology, heart surgery and cardiac intensive care.

Children's National Heart Institute leads the industry in the following areas:

  • Lifelong care. Children's National is home to 1 of only 40 Adult Congenital Heart Association (ACHA)-accredited programs in 25 states. Not only do we provide quality care for children with common and complex heart conditions, we provide specialized care for adult patients with congenital heart defects.
  • Industry leading surgical expertise. Our renowned pediatric cardiac surgeons conduct more than 600 cardiac procedures each year, and care for a range of cardiac anomalies from the very rare to the most common issues. We are also one of few programs in the United States that offers a team of anesthesiologists subspecialty trained and certified in pediatric cardiac anesthesia. Learn more about our heart surgery outcomes.
  • Prioritizing child development. The approach to cardiac care at Children’s National extends beyond traditional cardiac care to include a specialized focus on the developing brain and long-term neurodevelopmental outcomes with our Neuro-Cardiac Critical Care Program. Clinical care begins with a prenatal diagnosis in the Prenatal Cardiology Program and then continues through any needed surgical procedures.
  • Pioneering research. At Children’s National, we don’t just use advanced techniques and devices. We are actively involved in identifying and developing the next generation of procedures and technology, such as tiny pacemakers for infants, that will enable the safest and most effective care of our patient's heart.
  • Family-centered care. We work closely with family and child throughout every step of the care process, in order to support the physical and emotional needs of the family during their child’s treatment journey. Our team, including child life specialists, social workers, chaplains and behavioral health experts, offers the emotional support and resources parents and families need during this time.

World Class Expertise

Thousands of families around the world seek care at Children’s National Heart Institute from our team of internationally-respected pediatric cardiologists and cardiac surgeons. When you come to Children’s National, you are getting a team that includes pediatric experts from more than 40 subspecialties, ensuring your child has the best possible care.

The Clinical Program Coordinator will coordinate nursing care and services for patients and family members in specific healthcare specialty encounters by telephonic, electronic, in person, and/or by mail. Will consult with physicians, and other healthcare providers to resolve health concerns.

All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC support the development of RN relationships within the community, specifically those relationships associated with the health and well being of the community at large. Responsible to lead the activities of the patient care delivery team for specific patient population. Provide continuous accountability to assess, plan, implement and evaluate clinical care and ensure that continuity of care is maintained.


Minimum Education
Bachelor's Degree (Required)

Minimum Work Experience
5 years Nursing experience. Minimum of one year recent pediatric experience in a comparable setting. Minimum of 1 year of demonstrated nursing leadership experience for example as a charge nurse, educator, preceptor, council chair /member advancement on the clinical ladder or comparable positions. (Required)

Functional Accountabilities
Professional Practice
  • Participate in/support Shared Nursing Leadership.
  • Contribute to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation.
  • Participate, contribute to internal/external committees, professional organizations, community activities.
  • Accountable to support/participate in the Division of Nursing’s performance improvement process.
  • Identify ,define ,and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice.
  • Integrate evidence-based practice and research into practice.
  • Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes.
  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Patient Family- Centered Care
  • Plan to consult and collaborate with patients, families physicians, nurse practitioners, physician assistants and other professional colleagues; involve patients and families in shared decision making; advocate for patient and family; accessing relevant health services.
  • Responsible and having the authority and accountability for clinical care for specific patient population and area workflow; develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable, evidence-based nursing interventions; provide careful and complete documentation of care provided.
  • Use the nursing process in the clinic setting and in tele-health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data.
  • Provide health education based on the patient /family learning preferences throughout a patient’s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families.
  • Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care.
  • Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns; direct and participate in the development of patient care policies and protocols in order to advise and guide practice.
Resources and Work Environment
  • Establish and maintain medical equipment and supplies, include a plan to promote safe and effective use of equipment.
  • Ensure regulatory requirements are met and area is in a constant state of readiness in area of practice; keep update on the application of health informatics systems such as diagnosis and treatment technology linked to patient care.
  • Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost effective and safe manner.
  • Responsible to enhance knowledge, skills and abilities in areas in clinical, legal, regulatory and cultural competence associated with patient population and community relevant care.
  • Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high performance team outcomes.
Partners for Excellence
  • Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes.
  • Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross coverage of other areas providing clinical care when the special needs arise.
  • Direct the flow of patients and staff to assure patients are adequately managed and the care environment is running smoothly.
  • Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNMC job descriptions.
  • Communicate and escalate clinical/administrative issues as appropriate to levels of individuals assigned for resolution.
  • Participate in the peer review for staff.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
  • Anticipate and responds to customer needs; follows up until needs are met

  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving
  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
  • Use resources efficiently
  • Search for less costly ways of doing things

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location

: District of Columbia-WASHINGTON

Work Locations

Sheikh Zayed Campus
111 Michigan Avenue
Washington 20010


: Nursing


: Heart Institute
Regular / Temporary: R (Regular)
Position Status: FT - Full-Time
Shift: Day
Work Schedule: Monday - Friday

Job Posting

: Jul 23, 2021, 12:25:42 PM