Apr 16, 2021

Apheresis Quality Coordinator

  • Children's Healthcare of Atlanta
  • Atlanta, GA, USA

Job Description

Work Schedule/Days: Day / Monday - Friday
Employment Type: Full-Time
Location: Egleston
Requisition #: 63203


Monitors therapeutic and donor collection apheresis operations to ensure safe, efficient, and quality performance standards for patients, donors, visitors, and employees. Works in collaboration with Apheresis Team (comprised of apheresis nurses and physicians) and the Transfusion/Tissue Services Quality Coordinator to maintain a quality program to ensure the provision of quality in all aspects of care and service. Manages overall assigned responsibilities and projects within the Apheresis program. Takes responsibility for quality, accreditation, and regulatory oversight. Under direction of physician and nursing leadership, assists with staff and patient education programs.


• Bachelor of Science in relevant field


• Current GA license or certificate as required by field (e.g., Licensure as a Registered Nurse in the State of Georgia for a nurse applicant).


• Five years of experience in a relevant field including experience with quality and clinical programs


• Experience in clinical area, quality, process improvement, or project management
• Experience with Apheresis and Transfusion Services


• Demonstrated leadership skills in facilitating and leading cross-functional teams and working collaboratively with groups or teams
• Multi-project planning and management skills
• Proven aptitude for problem-solving and strategic thinking
• Proven ability to work independently/autonomously
• Proficient at a high level in the use of Microsoft Excel, Word, and Power Point
• Advanced oral and written communication skills
• Strong interpersonal skills
• Demonstrated ability to confront and creatively manage conflict
• Ability to work collaboratively with employees at all levels of the organization


1. Manages quality oversight and process improvement activities.
2. Ensures optimal, continual compliance with all applicable laws, regulations, and accreditation standards for therapeutic apheresis service by routinely analyzing accreditation standards, regulatory rules, and Children’s Healthcare of Atlanta policies
3. Develops and implements activities and policies/procedures designed to meet agency requirements.
4. Directs formulation of responses to accreditation and regulatory inspections.
5. Develops, coordinates, and participates in ongoing, multifaceted quality assurance program with auditing to develop and implement strategies that will result in improvement in clinical practice and patient outcomes.
6. Monitors and conducts audits of operational processes to ensure safe, efficient, and quality performance standards for patients, donors, visitors, and employees.
7. May collaborate on orientation, competency assessment, and mandatory education for nursing staff as appropriate for apheresis.
8. Monitors and conducts audits ensuring that all therapeutic apheresis employees and physicians have completed competencies and credentialing as required.
9. Gathers, analyzes, and reports data for therapeutic and donor apheresis performance measures.
10. Assists in developing and writing standard operating procedures related to quality.
11. Performs other duties as assigned to support ongoing needs of department.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.

Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.



About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.

Have questions about the recruitment process? Check out What to Expect.

Address: 1405 Clifton Road NE, Atlanta, GA 30322
Function: Quality - Quality