Jan 07, 2021

RN - Hospice Intake

  • Providence Health & Services
  • Torrance, CA, USA

Job Description

Description:

Apply today! Applicants that meet qualifications will receive a text with additional questions from our MODERN HIRE screening/interview system.

Providence is calling a Intake Nurse (RN) (full-time/day shift) to Providence TrinityCare Hospice based in Torrance, CA.

This position will provide coverage 10:00am-6:30pm.

Please upload a current resume reflecting all professional nursing experience.

We are seeking a Intake Nurse (RN) under the supervision of the Clinical Nurse Supervisor-Intake, who will act as a contact for information and arrangement of all TrinityCare Hospice services from physicians, HMOs, discharge planners and other outside referral sources. The Intake Nurse provides access for new patients to TrinityCare Hospice services.

In this position you will:

  • Receive case referrals from physicians, HMO insurers, discharge planners, etc., ordering hospice services:
  • For home care referrals, take hospice evaluation and admission order and assure appropriate staff are notified to follow up that all services and products are arranged
  • Follow up with referrals to confirm that all services and products have been arranged
  • For home care referrals take orders and assure appropriate people are notified and follow up with referrals to confirm that all services and products have been arranged
  • Assess patient appropriateness for admission based on intake data and admission criteria
  • Provide information on TrinityCare Hospice services to physicians, HMOs, insurance companies, discharge planners and other referral sources
  • Assess customer service needs and assures linkage with appropriate department and program
  • Maintain productivity standards as set by organization guidelines
  • Documentation / Information Management:
  • Assign medical record number and logs referral according to office protocol
  • Enter initial referral information into computer system for patient tracking
  • Adhere to current TrinityCare Hospice policies and contractual arrangements
  • Adhere to record keeping system for managing telephone intake services
  • Collect data on callers’ requests for information and services
  • Leadership / Supervision:
  • Participate in orientation, education and development of team members as directed by supervisor
  • Development:
  • Participate in appropriate continuing education as may be requested and/or required by immediate supervisor
  • Accept personal responsibility for other educational activities to enhance job-related skills and abilities
  • Performance Improvement:
  • Receive grievances, problems, and complaints from callers and follows up with appropriate departments to assure satisfactory resolution. Add to log of complaints, noting department and nature of complaint
  • Monitor current and potential referral sources for feedback on TrinityCare Hospice’s performance
  • Participate in the Performance Improvement Program and participate in and adheres to the LCMHS/TrinityCare Hospice Corporate Integrity Plan

Qualifications:

Required qualifications for this position include:

  • Nursing, graduate of an NLN approved school
  • Current California RN license
  • Possesses and maintains current BLS Certification
  • Valid driver's license with an automobile that is in good working order and insured in accordance with state and/or LCMHS/TrinityCare Hospice requirements
  • Minimum 1-year RN experience in hospice, palliative care, home health, acute care and/or skilled nursing
  • Demonstrates knowledge of home care products and services
  • Demonstrates effective and diplomatic telephone communication skills
  • Demonstrates a working knowledge of computer applications including Microsoft Office and e-mail

Required qualifications for this position include:

  • BSN
  • Hospice experience
  • CHPN certification
  • Bilingual a plus

About the ministry you will serve:

Providence TrinityCare Hospice, established in 1977, is the oldest and largest non-profit hospice in Southern California and the first to be licensed by the State of California. Caring for people in Los Angeles and Orange Counties with professional teams. Providence TrinityCare Hospice is Medicare Certified and Joint Commission accredited. We also provide the only specialized pediatric hospice service in Los Angeles County.

For information on our comprehensive range of benefits, visit:

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Hospice Nursing

Location: California-Torrance

Req ID: 277647