Dec 03, 2020

RN Quality Program Manager

  • Providence St. Joseph Health
  • Spokane, WA, USA

Job Description


Providence is calling a RN Quality Program Manager PMG (Providence Quality Assurance, Days, 1.0) to Providence Health Care Region in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Responsible for the development, implementation and maintenance of the Quality Service program for Providence Medical Group.
  • Expedite and implement clinical support processes and procedures that support the standards of best practice.
  • Oversight of al safety regulations as mandated through OSHA and WISHA. Ensures clinics are following regulations.
  • Collaborate with operational teams on quality and outcome metrics, improvements, trainings and coaching opportunities.
  • Present, analyze and interpret data and identify the clinical quality impact.
  • Direct clinical processes and provide direction on clinical quality performance activities.
  • Serve as a consultant and resource to directors, managers, nursing and other clinical staff.


Required qualifications for this position include:

  • Bachelor's Degree in Nursing
  • 3 years clinical experience demonstrating increasing responsibility and success in clinical quality improvement processes and methodologies and patient safety.
  • 3 years project development and management including planning, budgeting, and decision-making
  • 3 years experience in creating training materials (e.g., workflows, job aids, and webinars), and provide trainings to providers and clinical support staff
  • Current RN licensure in the State of Washington

Preferred qualifications for this position include:

  • Master's Degreein Nursing or health care administration
  • 3 years progressively responsible experience in management of diverse departments and staff or a combination of education and directly related work experience with ambulatory outpatient and medical/surgical experience.

About the hospitals and clinics you will serve.

Providence Health Care has a commanding presence in Eastern Washington. We offer a full range of medical and surgical services as well as specialty support and outpatient services for adults and children. Our providers and staff strive to create a distinctive health care experience for each patient - one focused on trust, respect, communication and teamwork.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Quality Nursing

Location: Washington-Spokane

Req ID: 269758