This position serves as the clinical leader responsible for operations and management of the Med/Surg unit. The Charge Nurse assumes responsibility for shift operations such as making appropriate assignments, coordinating care, resolving issues, functioning as the resource nurse, participating in staffing decisions, rounding on patients, and maintaining TJC compliance. The Charge Nurse assumes long range responsibilities such as employee evaluations, corrective action, business/budget planning, and performance improvement.
• Personal Effectiveness - Meets established timelines; follows through to ensure completion of assigned objectives, seeks feedback to improve performance, and demonstrates a positive, “can do” attitude
• Innovation and change - Looks for opportunities to improve processes and services, makes an effort to learn and develop new skills, and is resourceful and enthusiastic in responding to new challenges
• Fostering Teamwork - Is open and honest in dealing with others, demonstrates commitment to team objectives, and sees challenges facing department and helps the team to address them
• Quality Services - Delivers high quality services to internal and external customers, accepts responsibility and takes action to address quality issues, and helps operations & services respond to the needs of caregivers
• Integrity - Adheres to a standard of ethical conduct that promotes trust and open communication, earns trust by living up to commitments, and can be counted on to keep confidences
• Directs the nursing component of operations including participating in the employment process, overseeing and participating in training, and assigning and scheduling work.
• Directs admission, discharge and general flow of patients.
• Makes appropriate assignments based upon patient need and staff skill/competence.
• Directs and coordinates nursing care based on established clinical nursing practice.
• Delivers safe, effective, age appropriate care in a manner that meets standards of care and hospital policies and procedures.
• Oversees and monitors the plan of care for patients on assigned unit to facilitate effective and efficient care delivery and the achievement of desired patient outcomes.
• Collaborates with other professional Associates to facilitate effective and efficient interdisciplinary care.
• Resolves staff or patient complaints and utilizes chain of command procedures when indicated.
• Promotes the Standards of Behavior which include communicating effectively with Associates, physicians, administrators, patients, guests, and community.
• Promotes a team-like environment.
• Serves as a role model for professional behavior.
• Participates in the hiring process and utilizes evidence based interview questions.
• Assures supervision, assistance, instruction, and evaluation of orienting Associates.
• Performs Associate performance evaluations.
• Provides coaching and counseling up to and including recommendation for termination when appropriate and upon consultation with nursing director and human resources.
• Develops and mentors Associates
• Participates in the budget planning process.
• Monitors and maintains adequate patient care supply par levels.
• Actively participates in the development and implementation of performance improvement.
• Responsible for TJC compliance during one’s shift including but not limited to: quality control checks such as temperature logs, defibrillator checks, crash cart checks, etc.
SKILLS AND ATTRIBUTES:
• Experience with patient safety best practices preferred.
• Demonstrated excellent customer service skills.
• Ability to maintain confidentiality regarding sensitive information
• Demonstrated proficient communication skills.
• Completion of education to obtain Texas Licensure as a Registered Nurse (RN)
• Minimum of one (1) year of experience as a charge or relief charge nurse preferred
• Minimum of one (1) year of experience in a Med/Surg hospital setting required
• Registered Nurse (RN) with Texas Board of Nursing – OR – current home state license is required for multi-state license recognition through the Nurse Licensure Compact
• Required to complete the education necessary to obtain my BSN degree within four (4) years of my date of hire with Seton Medical Center Harker Heights
• BLS and ACLS through American Heart Association (AHA) required upon hire