Oct 18, 2020

CNA - Red Team - Outpatient

  • Pikes Peak Hospice and Palliative Care
  • Colorado Springs, CO, USA

Job Description

Pikes Peak Hospice and Palliative Care (PPHPC) is looking for an experienced CNA to assist one of our outpatient teams.

Full-Time: MON - FRI 8am - 5pm

PPHPC has been the community leader in hospice and palliative care for 40 years, founding the hospice movement in the Pikes Peak region in 1980. We are the only nonprofit, community-based hospice provider in El Paso County. Employees will participate in a team oriented environment, assisting in the coordination of care to meet the needs of our patients/families in home care, long term care and assisted living facilities, and our own licensed inpatient care unit, ensuring that quality care is provided to all.

PPHPC benefits package includes Medical, Dental, Vision, 403(b) plan, paid sick leave, PTO, and other voluntary benefits.


The Certified Nurse Aide (CNA) provides quality nursing care within their scope of practice to promote comfort and dignity for patients in the hospice care setting. Upholds positive public relations with patients, families and facility staff. The Certified Nursing Assistant is able to work with neonates through geriatrics.


Reports to the Clinical Manager.

Position may receive supervision and delegation from the Registered Nurse (RN).


  • Delivers care based on the Plan of Care (POC) established by the RN Case Manager and/or assigned RN. Communicates to Clinical Manager, RN Case Manager or assigned RN regarding their observations and knowledge of patient needs and preferences. Is a part of the Interdisciplinary Team/Group (IDT/IDG) and participates in meetings as assigned.
  • Assists with ambulation, range-of-motion exercises, positioning, turning and transfers according to patient’s abilities, tolerance and preference.
  • Takes and records vital signs, observes changes in patient’s condition or behavior; promptly reports any changes to appropriate licensed nursing personnel.
  • Provides personal care to patients, including bathing, peri-care, shampoo, oral hygiene, denture care, nail care, shaving and assisting with dress.
  • Aides with patient’s toileting needs, including bedpan/urinal use, catheter care, changing briefs, and when delegated and supervised, administers suppositories/enemas.
  • Periodically addresses food and fluid issues by preparing meals, feeding patient and/or offering fluids.
  • Maintains patient’s skin integrity to prevent pressure ulcers, skin tears or other damage by changing incontinent patients, turning, repositioning and applying lotion.
  • Other duties and responsibilities as assigned.


  • Supports the mission and values of hospice and palliative care.
  • Provides patient care (neonates to geriatrics) as determined by the Plan of Care (POC) and in accordance with discipline. Utilizes critical thinking skills, education, mentoring, guidance and interventions to achieve goals of care.
  • Possesses knowledge of patient rights; ensuring an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe and secure environment.
  • Understands the correlation between excellent patient care and the results of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs.
  • Treats patients, family members and other clients with concern and empathy; respects their confidentiality and communicates in a courteous and respectful manner. Maintains and respects professional and personal boundaries. Adheres to HIPAA regulations, and maintains confidentiality of all patients and families.
  • Performs job duties within the standards of practice framework.
  • Attends team meetings and in-services on a regular basis. Participates in continuing education and professional development courses, to include annual education requirements as assigned to the discipline.
  • Works in a high volume environment with rapidly changing priorities.
  • Provides accurate and timely documentation in Electronic Medical Record (EMR). Uses, clear concise and professional written and verbal communication.
  • Responsible for meeting visit frequency and visits per shift requirements; takes on-call rotation as needed and/or assigned.
  • Possesses knowledge of necessary computer systems including Microsoft Office, Outlook and agency electronic medical records (EMR).
  • Promotes a holistic approach to patient care.
  • Cooperates with all co-workers; demonstrates flexibility to perform other duties as assigned.


  • Minimum Education: High school diploma or equivalent.
  • Minimum Experience: 3-6 months CNA experience (hospice preferred).
  • Required License: Current Colorado CNA license. Valid Colorado driver’s license and proof of auto insurance.
  • CPR certification


  • Ability to lift/push/pull minimum of 50 lbs
  • Lifts/positions/ and/or transfers patients
  • Lifts supplies/equipment
  • Prolonged, extensive or considerable standing/walking/sitting
  • Considerable reaching/stooping/bending/kneeling/crouching
  • Manual dexterity and mobility
  • Visual and auditory acuity


  • May be exposed to infections and contagious diseases
  • Regularly exposed to risk of blood borne diseases
  • Occasional exposure to radiation hazards
  • Occasional exposure to unpleasant patient or unit elements (sound, odor, sight, behavior)
  • May perform emergency care
  • Exposure to variety of electro-mechanical hazards
  • Subject to varying and unpredictable situations
  • Able to maintain job performance in emergency or crisis situation