Care Synergy (“Care Synergy”) and Pikes Peak Hospice & Palliative Care (“PPHPC”) are Colorado not-for-profit 501(c)(3)corporations. Care Synergy operates as a parent organization providing mission support services, strategic and operational oversight for its Affiliate organizations, including Pikes Peak Hospice & Palliative Care. Pikes Peak Hospice & Palliative Care is a not-for-profit community based hospice and palliative care organization with its own separate Foundation, having served the Colorado Springs area since 1980.
The Affiliate President has overall responsibility and accountability for the day to day affairs, direction and management of Pikes Peak Hospice & Palliative Care.
The President, in collaboration with organizational leadership, the CEO and the Pikes Peak Board of Directors establishes, implements, and evaluates strategy and initiatives for the organizations that meets and promotes the standards of quality care and contributes to the total success of the organization as well as their mission, vision and values.
The President is responsible for effectively and efficiently leveraging technology, resources and people in enabling Pikes Peak Hospice & Palliative Care to deliver exceptional, unique and differentiating care and services to the patients and families in the communities it serves through the leadership, management and oversight of PPHPC’s staff and volunteers.
The President is responsible and accountable to meet or exceed the Organization’s budget, goals and strategic objectives. The President ensures compliance with all regulatory requirements as set out in federal, state and accreditation standards, laws and regulations as well as Care Synergy Policy and Procedures.
The President represents Pikes Peak Hospice and Palliative Care to the public on a local, state, and national level.
The success of the President will be measured by his/her ability to lead, meet and exceed the operational initiatives and financial metrics of PPHPC and its Hospice and Palliative Care Programs and Services.
KEY REPORTING RELATIONSHIPS
The President through a direct reporting relationship reports to the:
The President shall be responsible, through a direct reporting relationship, for the following Senior Leadership team positions:
The combined number of associate FTEs across all areas of responsibility for the President are approximately 125.
Community and Industry Involvement
Policies and Procedures
Mission-driven - Alignment with Pikes Peak Hospice & Palliative Care and Care Synergy’s mission, vision, values, service philosophy and standards.
Education - Bachelor’s degree required; Master’s degree preferred.
Experience - Minimum of ten (10) years’ progressive leadership experience in a highly complex and diversified Hospice/health care company; preferably with a minimum of five (5) years’ experience at the Executive Director/President/CEO level.
Business Acumen - Exhibit executive bearing and sound business judgment; Possess an organizational focus and understand the perspective of different functional areas; fully understand the business, legislative, regulatory, fundraising and competitive environments; Understand and analyze financial and operational information and metrics; Make timely decisions, readily understand complex issues, and develop solutions that effectively address problems.
Results Orientation - Develop and achieve clear, realistic, and challenging goals that are aligned with targeted business results; Possess strong skills in prioritizing and aligning resources to achieve key objectives; Demonstrate an ability to handle multiple and competing priorities simultaneously; Demonstrate an ability to overcome obstacles and challenges in order to meet or exceed the organizations’ goals and objectives; Hold oneself and others accountable for achieving or exceeding the corporate growth and financial metrics.
Leadership - Self-motivated and able to lead and excel in a high pressured environment; Inspire and motivate others to organizational commitment and results; Project and behave as a professional and role model, establish an environment of reliability, trustworthiness and responsibility; Hold oneself and others accountable for living the corporate mission and values; Understand one’s own impact on situations and people.
Communication - Ensure that important information about decisions, plans, and activities is shared with the CEO, Board of Directors, Board of Trustees and Leadership Teams and is disseminated to others within the organizations; Encourage direct and open discussions about important issues; Listen attentively and clarify information for understanding; Speak clearly and confidently, present ideas in a clear, concise, organized and persuasive manner; Written and verbal communications are logical, organized, and coherent using an appropriate business writing style including correct grammar, punctuation, and spelling.
Developing and Empowering Others - Motivate others to perform at their best; Promote effective teamwork; Present clearly defined expectations and timely constructive feedback and encouragement on performance and results; assume a supportive and guidance role in mentoring associates along a professional growth continuum; Recognize and reward associates’ achievements.
Accountability - Demonstrate a results-commitment, accepting responsibility for goal accomplishment within deadlines; Align resources to accomplish key objectives; Assign clear accountability for important objectives; Execute appropriate work-planning to address prioritization, resource needs and corrective actions; Meet or exceed project or initiative deadlines.
Service Excellence Mindset - Models, leads, and motivates all associates to be excellent in our service philosophy and our service standards.
Strategic Focus - Make significant contributions to the development and execution of Pikes Peak Hospice & Palliative Care, its Foundation and Care Synergy’s strategic plans; inspire, motivate and align associates to achieve the strategic vision, objectives and plans for Pikes Peak Hospice & Palliative Care, its Foundation and Care Synergy; and, apply innovative thinking and creativity in tactical improvements and strategic execution.