Oct 13, 2020

Director Corporate Case Management

  • Novant Health
  • Winston-Salem, NC, USA

Job Description

Overview

Novant Health is seeking a Director of Corporate Case Management to provide operational leadership for all acute care case management activities across the system. Acts as a thought partner to strategize and collaborate with case management leaders, hospital leaders, physician leaders, institute leaders and external agencies to ensure the delivery of an effective case management program across the system. Come join a remarkable team where quality care meets quality service, in every dimension, every time. #JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

Qualifications

  • Education: Master's degree required. Master's degree in Nursing or Social Work Accredited by Council on Social Work Education or Master's degree in related field required. Training and certification in Case Management preferred.
  • Experience: Minimum of three years leadership experience in a hospital related healthcare environment required and five years of Case Management or related experience preferred.
  • Licensure/Certification/Registration: Nurses in this role require active license in state(s) of practice. Certification in Case Management or related certification preferred.
  • Additional Skills/Requirements required: Must have a broad knowledge of hospital case management processes, procedures, best practices, resources, current and future trends, and networks to be able to respond to the fast paced complex acute care case management needs. Must have excellent written and oral communication skills, high energy, results-oriented and a resourceful leader who is capable of multi-tasking and leading change. Must have the ability to build strong relationships in all levels of the organization and across internal and external stakeholders. Strategic planning and budget planning, and proven operational leadership in case management. Ability to actively recruit and retain strong talent. Must be able to monitor, track and trend data for process improvement. Project leadership and consultation; delegation and prioritization.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".