SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.
The RN / Clinic Supervisor position serves as the back-office supervisor for the Primary Care Clinic. The RN is responsible for supervision of the Clinical Assistant team, back office work flow, supply management, and immunization program. This position provides nurse case management in coordination with current organization needs and provided direct patient care as needed. A commitment to creating a positive team environment and being a good team member is essential.
The position facilitates communication between the provider, support staff and patient; collaborates with the Director of Operations, Medical Director, providers, and clinic staff to improve patient flow, productivity, and morale throughout the department; supports accurate data documentation for clinical quality measures to State of Alaska, IHS, GPRA, VacTrAK, and others as directed; monitors and maintains clinic compliance for outside regulatory bodies, e.g., CMS and TJC, communicates changes in State and Federal immunization regulations and policies to staff for awareness and compliance.
- Responsible for the administrative supervision of Clinical Assistants including orientation, training, and competency oversite.
- Develops and maintains back office staff schedules to ensure effective patient flow within budget guidelines.
- Supervise procedure for appropriate cleaning, sanitizing, and sterilization of instruments, equipment and exam rooms as required.
- Assists the evaluation of Clinical Assistant performance, and counsels CA staff in performance improvement opportunities.
- Assists with direct patient care in the outpatient Primary Care setting as patient care needs require. Administers therapeutic measures and performs medical procedures with an order from a licensed health practitioner within scope of practice and department protocol.
- Maintains competencies and level of skills as required by SEARHC policies and procedures, including but not limited to EKG, package labs for transport, aseptic technique, assist with minor surgical and gynecological procedures, immunizations, patient teaching and instructions.
- Works with identified patients, assessing their conditions and needs to support development of personalized care plans.
- Serves as a member of a care team for patients identified for case management.
- Assist providers in communication with patients and other health care providers as needed.
- Participates in patient and family teaching and provides leadership by working cooperatively with other patient team members.
- Works closely with Director of Operations and Medical Director to ensure that policies and procedures are implemented in the best interest of quality patient care.
- Supervise supply management and inventory in clinical areas and exam rooms.
- Remains proficient in all applicable computer systems including those for patient care and administrative duties.
- Communicates effectively with Director of Operations on appropriate departmental issues and concerns.
- Committed to creating a positive team environment and being a good team member. Works with the team to assure that AICS/SEARHC patients are given top priority both personally and professionally by all medical support staff and that the patients and providers needs are met through appropriate systems and the highest level of patient service.
- Nursing degree from accredited nursing program with valid, current, full and unrestricted RN license in the state of Alaska
- Preferred: 2 years professional nursing experience with 1 year in ambulatory care. Prior supervisory experience.
Licenses and Certification
- A valid, current, full and unrestricted RN license in the State of Alaska. BLS, if not current, must be obtained within 6 months of hire.
Knowledge, Skills & Abilities
- Knowledge of clinic Joint Commission requirements
- Knowledge of nursing care principles, practices, diagnosis, and processes (including assessment, planning, implementation, and evaluation) to provide professional nursing care to patients
- Knowledge of primary health care and quality assurance principles.
- Successful demonstration of all department nursing competencies
- Ability to work with and lead back office staff and communicate effectively with physicians and midlevel providers
- Strong organizational skills
- Communicate effectively both verbally and in writing
- Ability to serve as leader and role model, providing guidance/leadership to back office staff
- Ability to anticipate departmental needs, plan and organize