The nurse navigator is a licensed registered professional nurse who is a clinical expert and actively promotes the delivery of evidence-based nursing interventions. The navigator has expertise in a specialty nursing area and/or specific patient populations. The navigator role crosses care settings to promote health and healing for a specific patient population. The primary focus of the role is to improve access, timeliness to treatment, and care coordination within the health care organization.
- Assess needs for new patients referred to a specialist prior to their first visit to identify the need for support services or other resources.
- Demonstrates thorough documentation of patient assessment and interventions completed in the electronic medical record.
- Refer new patients to the specialty program’s supportive services based on the navigation needs assessment.
- Provide educational and emotional support throughout the intake and treatment planning process, and then remain a resource for the patient throughout their course of care.
- Ensure new patients are scheduled with the appropriate multidisciplinary provider, at the appropriate location, in the appropriate time frame.
- Collaborate with intake scheduler to ensure necessary medical information is complete and available for the patient’s first appointment, including imaging and pathology slides, if applicable.
- Assist in coordinating needed diagnostic studies prior to first visit, when possible, to expedite the start of treatment.
- Develop relationships with referring physicians and ensure follow up and treatment plan is communicated.
- Complete intake logs and report monthly to program manager for outcome metric reporting
Bachelor’s Degree in Nursing required
Registered Nurse in Kansas
3-5 years Nursing Experience
1-2 years of case management, ambulatory care coordination, or other related experience relevant to the specific patient population navigating.
Master’s Degree in Nursing
Greater than 5 years of nursing experience
Specialized Certification for the specific patient population navigating (such as OCN, etc.)