Dec 16, 2019

Triage Nurse Coordinator

  • The University of Kansas Hospital
  • Kansas City, KS, USA

Job Description

The Triage Nurse Coordinator actively and continuously assesses and directs the clinical placement of inpatients working collaboratively with all patient care areas within the Hospital as well as the Admitting Department, Patient Relations, Environmental Services, Patient Transport and the Transfer Center. This position oversees the clinical flow and throughput across the organization with a focus on the efficient and effective assignment of patients to maximize quality and service to all patients and families.

We currently have an opening for nights.

Responsibilities

  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • Provides clinical triage and decision-making regarding patient placement in collaboration with all key stakeholders and activates appropriate response teams as needed
  • Exhibits excellent customer relationship skills, including telephone and personal contact with all internal and external customer groups, i.e., referral hospitals, clinics, physicians and their office staffs, EMS, etc.
  • Collaborates with placement to monitor house wide status of all patient throughput activity including activity in Admitting, Emergency Department, outpatient clinics, inpatient units, perioperative and procedural areas and Transfer Center.
  • Maintains and reports metrics related to efficiency and effectiveness of transfer center and throughput including basic data collection and report writing and specific case reviews
  • Knowledge and compliance with regulatory requirements specific to EMTALA
  • Participates in financial clearance and utilization review assessments for appropriate populations
  • Identifies and service issues and escalates appropriately to ensure follow-up and satisfaction resolution.
  • Establishes and maintains a high degree of awareness and knowledge of The University of Kansas Hospital System resources, medical staff, services, and specialty services.
  • Establishes and maintains a high degree of awareness and knowledge of referral patterns and referring facility resources
  • Provides orientation and education to new staff physicians, leaders, and learners regarding the transfer center

*Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

*Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Qualifications

Required:

  • High School Diploma
  • BSN or ADN with minimum 5 years KU Hospital experience in ED or ICU