Jun 06, 2025

Ambulatory Triage Registered Nurse ( RN) - Family Medicine, Part Time

General Nursing

Job Description

43034481
  • FLSA STATUS
    •  
  • KEY RESPONSIBILITIES
    • Provide timely and appropriate triage of phone calls including care advice and recommendations per protocols
    • Perform detailed evaluation of patient symptoms and provide appropriate medical advice on treating symptoms and/or recommendations for escalating treatment via telephone using protocols
    • Complete all required paperwork and documents care rendered in all appropriate locations that is clear and concise for providers.
    • Book same day appointments into practice specific schedules per protocols
    • Follow established procedures and protocols, and completes accurate and efficient documentation for each telephone triage encounter using appropriate internal and external resources.
    • Become well versed in all policies, procedures, and guidance that New London Hospital has put forth
    • Participate in routine meetings to keep up to date on any changes in policy, procedure, or outbreaks
    • Escalate any potential problems to the appropriate supervisor.
    • Ability to maintain confidentiality standards when handling and processing records.
    • Able to work in a fast-paced environment handling a varied number of calls per day
    • Excellent phone etiquette, especially when speaking with difficult or abrasive individuals
    • Calm and patient demeanor paired with attention to detail
    • Excellent written and oral communication and customer service
    • Ability to work across multiple teams
    • Competent in using computers, telephones, electronic medical records (EMRs), Microsoft Suite (MS Word, Excel, Power Point), databases, and other office
    • Other duties as assigned.
  • Minimum pay: $35.57
  • Maximum pay: $49.99

  • Area of Interest: Nursing Services;
  • Work Status: Tuesday and Friday each week. 7a-5:30p.;
  • Employment Type: part-time;
  • Job ID: 5667

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.