Jan 09, 2024

Administrative Supervisor

  • Skagit Regional Health
  • Mount Vernon, WA, USA

Job Description

The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Other information: Job Summary The role of Administrative Supervisor at Skagit Regional Health (Skagit Valley Hospital and Cascade Valley Hospital) is one of significant importance to ensure coordinated, high-quality and cost-effective care at all times. The Administrative Supervisor is the designated administrator on site, working to coordinate care across all departments, divisions and sites of care to create a seamless and positive experience for patients, families, and physicians. The Administrative Supervisor works closely in collaboration with clinical and support department heads, acting as a key representative of departmental and organizational leaders to facilitate ongoing operations designed to achieve specific goals and targets at all times. Communication, information sharing and understanding, and connectedness are critical for successful operations and performance. The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay. Essential Functions Coordinates optimal patient disposition and bed assignment utilizing regulatory criteria, understanding patient needs and available and appropriate nursing staff. Assists the Staffing Team to determine staffing requirements and resource allocation within a framework of patient safety. Provides clinical support as needed and as appropriate. Evaluates patient conditions and unit needs with Charge Nurses. Reports pertinent information to oncoming Administrative Supervisor in an accurate and timely manner. Assists Charge Nurses and others with critical thinking and processing creative ways to deal with challenging situations. Communicates with department heads regarding issues, and collaborates with others in the development of solutions. Consistently identifies and implements cost-effective ways to staff, and allocate resources. Strives to achieve high quality, low cost patient care solutions, working with SRH Leadership to meet financial performance goals. Acts as a role model to create an environment of excellence and “being the best”. Consistently demonstrates strong customer focused approach in all situations. Promotes a professional environment; promotes professionalism for all staff as s/he leads by example. Provides processes for conflict resolution with all customers. Demonstrates leadership and excellent communication to maintain effective working relationships with staff, physicians, and managers. Demonstrates a working knowledge of current nursing theory and standards of care, structure standards and procedures of all areas of hospital. Gives feedback and coaches staff and participates in staff performance evaluations as needed. Serves in the role of administrator in the absence of on-site executive leadership. Keeps the Administrator On Call (AOC) informed of pertinent situations and consults them as needed. Responds to and assists in code situations. Follows medical staff chain of command when appropriate. Coordinates projects as needed under the direction of SRH Leadership. Complies with all SRH policies and procedures. Performs other duties as assigned by designee. Education Must be a graduate of an accredited school of nursing. BSN preferred. Experience/Training Minimum of three years’ experience in an Acute Care hospital with demonstrated leadership ability. Previous supervisory experience required. License/Certifications Current Washington State RN or ARNP licensure required. AHA BLS (American Heart Association) required at time of hire. Current ACLS required within 30 days after hire. Other Skills Strong interpersonal skills; excellent written and verbal communication skills; ability to communicate effectively with patients, visitors, physicians, nursing personnel, and other health care professionals. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.