Niles, MI 49120, USA
INTERNAL LAKELAND ASSOCIATES - Please apply through Workday. External careers site is for Non Lakeland Associates only
Benefit eligible positions are those listed with 24 hours per week or more.
Nursing Administration - Executive Director Clinical Care Services Niles and OB
In conjunction with the Patient Care Services management team the House Supervisor has the responsibility, authority and accountability for providing direction to patient care team members to ensure patients receive clinical excellence and compassionate care on a 24-hour basis. Provides leadership by promoting clinical excellence, empowerment and continuous growth of all care team members.
• Optimize and coordinate patient placement of admission and matches the best location for optimal patient care. Use effective clinical, communication, and interpersonal skills to support, model and Traits including exhibiting positive verbiage, body language and communication with key departmental personnel to facilitate and maximize the patient experience.
• Direct and coordinate inter- and intra-departmental activities as they relate to patient care; i.e., function as Transfer Facilitator for incoming & outgoing pt. transfers, securing supplies, providing Medical Records, performing Care Management tasks.
• Respond to associates requests for assistance & assures quality patient care in compliance with evidence based practice. Provide assessment, presents recommendations, and offers support to associates. This includes but is not limited to :
o SWAT & Code response & debriefing
o In house Stoke & STEMI
o Performs Peripheral IV access
o Performs declotting of IV lines / catheters
o Assists unit associates in identification of patients who are candidates to be triaged off of telemetry with physician approval / order.
o Restraint consultation & documentation verification. Communicates restraint verification to unit management and hospital administration.
o Administration of treatments, medications, equipment location and utilization, & complex procedures.
o Daily screening of patient for early recognition of deteriorating changes in patient conditions.
o Insertion of suprapubic catheters
• Oversee and direct the activities of nursing personnel during assigned shift by performing regular rounds to assess patient care and ensure delivery of quality patient care. Support, interpret and enforce hospital and department policies and procedures among staff, physicians, visitors and patients. Inform Patient Services Administration of unusually complex or sensitive issues.
• Evaluate and adjust staffing needs in collaboration with CSO, nursing unit management and associates according to established guidelines.
• Acting supervisor for assigned Float & Flex Pool associates. Assist with the evaluation of personnel and recommends commendations as well as discipline when necessary. Assist in resolving complex employee relations problems.
• Maintain and enhance the hospital's public relations efforts through contact with patients, family members and or significant others, and visitors. Investigate, document and communicate patient complaints, concerns, & grievances. Perform service recovery as needed. Monitor patient rights within the hospital.
• Assist in monitoring hospital to provide a safe & cost effective environment for employees, patients and visitors. Reinforce correct use and maintenance of equipment to assure patient and staff safety. Report equipment in need of repair.
• Function as Care Management, Nutrition Services and General Stores during hours of department downtimes.
• Document nursing administration shift reports dealing with observations, incidents and other operational matters concerning assigned shift.
• Provide leadership and direction consistent with Lakeland's commitment to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service. Attends Management meetings.
• Perform designated monthly education project for assigned nursing units. In collaboration with the clinical education department with the ongoing education and development of the staff and ensure orientees are assigned to work under the supervision of qualified personnel.
• Perform improvement projects for assigned nursing units. In collaboration with unit management & performance support department assesses, plans, implements, and evaluates unit based projects.
• Ensure Lakeland achieves and maintains health care accreditation and adheres to state and federal regulatory requirements. Ensures compliance with TJC Hospital National Patient Safety Goals and LRHS Core Measures.
• Perform other duties as assigned.
• Committed to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service. Adhere to the organization’s published values.
Bachelors: Nursing (Required)
BCLS Certification - AHA, RN License - State of Michigan
Additional Job Details
Continuously: Standing, Walking, Lifting/exerting force: 0-10 lbs., Use of hands to grasp/handle/feel, Vision, Vision-color, Hearing, Speaking
Frequently: Lifting/exerting force: 11-25 lbs., Lifting/exerting force: 26-51 lbs., Bending, Squatting
Occasionally: Sitting, Stoop/kneel/crouch/crawl, Climb/balance, Operating a motor vehicle
• Skills: Must possess clinical skills sufficient to assess patients, initiate intravenous therapy and procedures interventions; skills usually obtained through two to three years of progressive nursing experience. Interpersonal skills necessary to instruct nursing and other hospital personnel on matters concerning policies and procedures of LRHS and the Patient Services Division. Analytical skills necessary for problem solving and decisions making. Basic computer, data entry, typing, filing and organization skills required.
Basic computer, data entry, typing, filing and organization skills required.
• Abilities: Ability to work extended hours beyond normal work schedule to include, but not limited to, evenings, weekends, extended shifts and/or extra shifts, various locations, sometimes on short notice.
• Environmental Conditions: Potential exposure to fumes, dust, gases, and odors. Frequent changes in temperature may occur. Possibility of exposure to communicable diseases.